About Company
Career.zycto thrives on creating exceptional first impressions and seamless operational efficiency. For a Front Office Assistant, this means an environment where your organizational skills and welcoming demeanor are not just appreciated but are pivotal to our daily success. We pride ourselves on a collaborative culture that values every team member’s contribution, offering a dynamic space where you can genuinely make a difference. Join us and become the friendly, professional face that shapes our client experience, contributing directly to a reputation for excellence in our field.
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Job Description
Are you a highly organized, customer-focused individual with a knack for making people feel welcome? Career.zycto is seeking a dedicated and enthusiastic Front Office Assistant to be the welcoming face and organizational backbone of our Radyr, Cardiff office. In this crucial full-time role, you will play a vital part in ensuring the smooth daily operation of our front desk, providing exceptional support to our team and clients alike. We are looking for someone who takes initiative, possesses excellent communication skills, and thrives in a fast-paced yet professional environment. This position offers a fantastic opportunity to contribute to a positive workplace culture and be the go-to person for all administrative and reception needs.
Key Responsibilities
- Manage incoming calls and correspondence (emails, letters) with professionalism and efficiency.
- Greet and welcome clients, visitors, and employees, ensuring a positive first impression.
- Maintain a tidy and organized reception area, reflecting the professional image of our company.
- Schedule and coordinate meetings, appointments, and conference room bookings.
- Assist with general administrative tasks, including data entry, filing, scanning, and photocopying.
- Handle incoming and outgoing mail and deliveries.
- Order and maintain office supplies, ensuring adequate stock levels.
- Support various departments with ad-hoc administrative duties as required.
- Maintain confidential records and information with discretion.
- Act as a point of contact for internal and external queries, providing accurate information or directing inquiries to the appropriate personnel.
Required Skills
- Proven experience (1+ year) in a front office, administrative, or receptionist role.
- Exceptional verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and time management abilities.
- A friendly, professional, and positive demeanor.
- Ability to multitask and prioritize tasks effectively in a busy environment.
- High level of attention to detail and accuracy.
Preferred Qualifications
- Experience with office management software or CRM systems.
- Knowledge of basic accounting principles.
- Previous experience in a client-facing professional services environment.
- Ability to speak Welsh (desirable but not essential).
Perks & Benefits
- Competitive salary and benefits package.
- Generous holiday allowance.
- Opportunities for professional development and growth.
- A supportive and collaborative team environment.
- Modern office facilities in a convenient Radyr location.
- Company pension scheme.
- Employee assistance program.
How to Apply
Ready to be the welcoming face of Career.zycto? We encourage all qualified candidates to submit their application by clicking the link below. Please ensure your CV and a cover letter outlining your relevant experience and why you are a great fit for this role are attached.
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