About Company
CBZ Holdings is a leading financial services group in Zimbabwe, renowned for its comprehensive suite of banking, insurance, and wealth management solutions. With a rich history of serving individuals, businesses, and corporates across the nation, CBZ is committed to fostering economic growth and empowering communities. Our vision is to be the preferred financial services provider, driven by innovation, customer-centricity, and a dedicated team. We pride ourselves on creating a dynamic and inclusive work environment where talent is nurtured, and contributions are valued. At CBZ, you’ll be part of a team that’s not just building financial products, but building a better future for Zimbabwe. Our Marondera branch plays a crucial role in supporting the local economy, particularly in the vibrant agricultural sector, by offering tailored financial solutions and exceptional customer service to our diverse clientele.
Job Description
CBZ Holdings is seeking an innovative and results-driven Full-Time Product Manager to join our dynamic team in Marondera, Mashonaland East Province. In this pivotal role, you will be responsible for the end-to-end lifecycle of our financial products, from ideation and development to launch and post-launch performance monitoring. You will play a critical part in defining product vision, strategy, and roadmap, ensuring alignment with overall business objectives and customer needs. This role requires a keen understanding of market trends, competitor analysis, and customer feedback to identify opportunities for new products or enhancements to existing ones. You will collaborate closely with cross-functional teams including engineering, marketing, sales, and operations to deliver innovative and high-quality financial solutions that delight our customers and drive business growth. The ideal candidate will be a strategic thinker with a strong analytical mindset, excellent communication skills, and a proven track record of successful product delivery within the financial services sector. Join us to make a tangible impact on the financial landscape of Marondera and beyond, shaping the future of banking in Zimbabwe and contributing to the economic empowerment of its people.
Key Responsibilities
- Define and articulate the product vision, strategy, and roadmap for assigned financial products.
- Conduct thorough market research, competitor analysis, and customer needs assessments to identify opportunities and inform product decisions.
- Translate product strategy into detailed requirements, user stories, and use cases for engineering and development teams.
- Prioritize product features and backlog based on business value, technical feasibility, and customer impact, ensuring alignment with strategic goals.
- Collaborate closely with engineering, design, marketing, sales, and operations teams throughout the entire product lifecycle.
- Oversee product development from concept to launch, ensuring timely delivery, adherence to quality standards, and successful market entry.
- Monitor product performance post-launch, analyze key metrics, and iterate on products based on data, customer feedback, and market changes.
- Develop and maintain a deep understanding of the financial services industry, regulatory landscape, and emerging technologies.
- Communicate product updates, performance, and strategic direction to internal and external stakeholders at all levels.
- Manage product budgets and forecasts, ensuring optimal resource allocation and financial prudence.
Required Skills
- Bachelor's degree in Business, Finance, Marketing, Computer Science, or a related field.
- Minimum of 3 years of progressive experience in product management, business analysis, or a similar role within the financial services industry.
- Proven ability to define product strategy and execute on a product roadmap effectively.
- Strong understanding of product lifecycle management methodologies and best practices.
- Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
- Exceptional communication, presentation, and interpersonal skills, capable of engaging diverse audiences.
- Proficiency in project management tools (e.g., Jira, Asana) and Microsoft Office Suite.
- Ability to work effectively in a fast-paced, dynamic, and collaborative environment.
- Demonstrated ability to collaborate with cross-functional teams and lead without direct authority.
Preferred Qualifications
- Master's degree (MBA) or relevant professional certifications (e.g., Pragmatic Marketing, Certified Scrum Product Owner – CSPO).
- Extensive experience with digital banking products, mobile payments, or FinTech innovations.
- Familiarity with the Zimbabwean financial regulatory environment and compliance standards.
- Experience in customer journey mapping and user experience (UX) design principles.
- Track record of successfully launching new products or significant product enhancements in competitive markets.
Perks & Benefits
- Competitive monthly salary and performance-based bonuses.
- Comprehensive medical aid and health insurance coverage.
- Generous paid time off, including annual leave and sick leave.
- Opportunities for professional development and career advancement within a leading financial institution.
- Access to continuous learning programs and training resources to enhance your skills.
- Supportive and collaborative work environment that values innovation and teamwork.
- Employee wellness programs and initiatives designed to promote work-life balance.
- Attractive retirement savings plan contributions.
- Exclusive employee banking benefits and discounts.
- A chance to work with a leading financial institution shaping Zimbabwe's economic future.
How to Apply
Interested candidates are invited to submit their comprehensive CV and a compelling cover letter detailing their relevant experience and why they are the ideal candidate for this pivotal role. Please ensure your application clearly highlights your product management achievements and your in-depth understanding of the financial services sector. Click on the application link below to apply.