About Company
Home Saint Jacques Nyabihu is not just a place to stay; it’s a destination where comfort, culture, and nature beautifully converge in the serene landscapes of Nyabihu, Western Province, Rwanda. For years, we have been dedicated to offering an authentic Rwandan hospitality experience, providing a peaceful retreat for both local and international travelers. Our mission is to ensure every guest feels at home, offering meticulously maintained accommodations, exceptional dining, and personalized service. As part of our continuous commitment to enhancing the guest experience and promoting holistic well-being, we are developing new amenities, including a dedicated fitness facility. We believe in fostering a positive environment not only for our guests but also for our cherished team members. Joining Home Saint Jacques means becoming part of a family that values teamwork, respect, and a shared passion for excellence in service. We are an inclusive employer, committed to professional development and creating opportunities for our staff to grow and thrive within the vibrant Rwandan hospitality sector.
Job Description
Are you an energetic and friendly individual with a passion for health and wellness, eager to launch your career in a dynamic and supportive environment? Home Saint Jacques Nyabihu is actively seeking a motivated and dedicated Gym Assistant to enrich our growing team. This entry-level position is perfectly suited for someone who is keen to learn, demonstrates a strong sense of responsibility, and enjoys interacting with people from all walks of life. As a Gym Assistant, you will be instrumental in ensuring our new fitness facility operates flawlessly, maintaining an impeccably clean, safe, and inviting atmosphere that inspires our guests and members to achieve their wellness goals.
This role offers considerable flexibility in scheduling, making it an ideal opportunity for those balancing academic pursuits, managing family commitments, or simply seeking a fulfilling part-time role. Your primary responsibilities will involve diligent upkeep of the gym’s cleanliness and organization, providing friendly assistance with basic equipment inquiries, ensuring a steady supply of fresh towels and water, and vigilantly overseeing the gym floor to promote a secure and positive experience for everyone. While direct prior experience in a gym setting is not a prerequisite, an authentic interest in physical fitness, a proactive attitude, and a genuine desire to assist and encourage others on their wellness journey are absolutely essential. We are deeply committed to nurturing talent and providing robust pathways for professional development. If you are a highly reliable, communicative, and enthusiastic individual ready to make a significant contribution to an exceptional guest experience and grow within the esteemed hospitality and burgeoning wellness sector, we warmly invite you to apply and become an integral part of the Home Saint Jacques Nyabihu family. This is more than just a job; it’s an opportunity to grow, learn, and make a tangible difference in people’s lives through health and hospitality.
Key Responsibilities
- Greet all guests and members entering the fitness facility with a friendly and welcoming demeanor.
- Maintain the cleanliness and tidiness of the gym floor, equipment, and changing rooms regularly.
- Ensure all fitness equipment is in proper working order and report any malfunctions or damage promptly.
- Assist guests with basic inquiries regarding equipment usage, facility rules, and general services.
- Restock towels, water bottles, and other amenities as needed to ensure guest comfort.
- Monitor the gym area to ensure a safe and secure environment for all users.
- Support the broader hotel operations team as needed, contributing to overall guest satisfaction.
- Adhere to all health and safety regulations and company policies.
Required Skills
- Excellent communication and interpersonal skills, with a friendly and approachable attitude.
- A strong commitment to providing outstanding customer service.
- Ability to work effectively in a team-oriented environment.
- Reliability and punctuality are essential for maintaining a smooth operation.
- Basic understanding or keen interest in fitness and exercise equipment.
- Physical stamina to perform duties such as cleaning, lifting light weights, and standing for extended periods.
- Fluency in Kinyarwanda and English.
Preferred Qualifications
- Previous experience in a customer service role, preferably within hospitality or a fitness setting.
- Basic knowledge of first aid and CPR certification (or willingness to obtain upon employment).
- A genuine passion for health, wellness, and helping others.
Perks & Benefits
- Flexible working hours to accommodate personal schedules.
- Opportunities for professional development and on-the-job training in fitness and hospitality.
- A supportive and friendly team environment.
- Access to a healthy and active work setting.
- Staff meals during shifts.
- Potential for career advancement within the hotel's growing wellness initiatives.
How to Apply
Interested candidates are encouraged to submit their application by clicking the link below. Please include a brief cover letter outlining your interest in the Gym Assistant position and how your skills and enthusiasm align with the values of Home Saint Jacques Nyabihu, along with your updated CV.