About Company
Currys plc is the UK and Ireland’s leading omnichannel retailer of technology products and services, with a purpose to help everyone enjoy amazing technology. We operate in nine countries with over 800 stores and 20,000 colleagues, making us a household name across the nation. Our strong online presence, complemented by our extensive store network, allows us to serve millions of customers annually, providing them with the latest electronics, appliances, and expert advice. At Currys, we’re not just selling products; we’re empowering customers to discover and embrace technology that enhances their lives. We are committed to innovation, customer satisfaction, and fostering a dynamic work environment where every colleague can thrive and contribute to our exciting digital journey. Join us and be part of a team that’s constantly evolving the retail landscape.
Job Description
Are you a data-savvy, results-oriented professional with a passion for digital platforms and customer experience? Currys plc is seeking a proactive and dedicated Home-Based Platform Growth Coordinator to join our dynamic digital team. In this pivotal remote role, you will be instrumental in optimising the performance and user engagement across our various online platforms, ensuring a seamless and compelling customer journey from discovery to purchase. This is more than just a coordination role; it’s an opportunity to directly influence our digital strategy and contribute to the growth of one of the UK’s most recognised retail brands.
Working autonomously from your home base in Stratford, London, you will be responsible for analysing platform data, identifying growth opportunities, and coordinating the implementation of strategic initiatives. This involves collaborating closely with cross-functional teams including marketing, product development, IT, and customer service to ensure a unified approach to platform enhancement. You will delve into analytics to understand user behaviour, conversion funnels, and content performance, translating insights into actionable recommendations. Your day-to-day will involve monitoring key performance indicators (KPIs), preparing detailed reports, and supporting the execution of A/B tests and optimisation projects. We’re looking for someone who can not only identify problems but also propose creative solutions and drive them to completion, all while maintaining excellent communication within a remote team structure. This role offers the flexibility of home working combined with the robust support and career development opportunities of a large, forward-thinking organisation. If you’re ready to make a significant impact on our digital footprint and help millions of customers enjoy amazing technology, we encourage you to apply.
Key Responsibilities
- Monitor and analyse platform performance metrics, user behaviour, and conversion rates to identify areas for improvement and growth.
- Coordinate the implementation of growth strategies and optimisation initiatives across various digital platforms, ensuring alignment with overall business objectives.
- Collaborate effectively with marketing, product, IT, and customer experience teams to ensure cohesive platform development and optimisation efforts.
- Conduct regular competitive analysis and market research to identify trends and best practices in platform growth and user engagement.
- Assist in the planning and execution of A/B testing, user research, and other experiments to validate hypotheses and improve platform features.
- Prepare detailed reports and presentations on platform performance, insights, and the impact of implemented changes for stakeholders.
- Manage content updates and optimisation efforts to enhance search engine visibility and user engagement.
- Identify and troubleshoot potential technical issues affecting platform performance or user experience, escalating as necessary.
- Stay up-to-date with the latest digital marketing trends, platform technologies, and e-commerce best practices.
Required Skills
- Minimum 2 years of experience in a digital marketing, e-commerce, or platform growth role.
- Strong analytical skills with proficiency in Google Analytics, Adobe Analytics, or similar web analytics tools.
- Demonstrable experience in data interpretation and deriving actionable insights.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams remotely.
- Proven ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
- Self-motivated, proactive, and capable of working independently with minimal supervision.
- Residency in the Stratford, London area for ease of occasional in-person meetings if required.
Preferred Qualifications
- Bachelor’s degree in Marketing, Business, E-commerce, or a related field.
- Experience with A/B testing platforms (e.g., Optimizely, VWO).
- Familiarity with CRM systems and email marketing platforms.
- Understanding of SEO principles and content optimisation techniques.
- Prior experience working in the retail or consumer electronics industry.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Generous staff discount on a wide range of technology products.
- Flexible home-based working arrangement.
- Comprehensive health and wellness benefits package.
- Pension scheme with company contributions.
- 25 days annual leave plus bank holidays.
- Opportunities for professional development and career progression.
- Access to a range of employee assistance programs and wellbeing resources.
How to Apply
Ready to power up your career with Currys? If you are a driven and analytical individual looking to make a significant impact on our digital platforms, we want to hear from you! Please click on the application link below to submit your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this Home-Based Platform Growth Coordinator role. Ensure your cover letter highlights your experience with platform analysis and your ability to work effectively in a remote setting. We look forward to reviewing your application!