About Company
At Career.zycto, we believe in fostering environments where talent thrives and businesses excel. We are a dynamic partner to leading organizations across diverse sectors, including the vibrant hospitality industry in Lagos. For a dedicated Hotel HR Assistant, joining our team means contributing to the seamless operation of a top-tier hotel’s most valuable asset: its people. You’ll find a supportive, growth-oriented culture, empowering you to make a tangible impact by ensuring exceptional employee experiences and operational efficiency. Career.zycto champions professional development and a collaborative spirit.
Advertisement
Job Description
Are you a highly organized and empathetic individual with a passion for people and the vibrant hospitality sector? Career.zycto is seeking a dedicated Hotel HR Assistant to join our client’s esteemed hotel team in Ikorodu, Lagos. This is a unique opportunity to be the backbone of human resources operations, ensuring a smooth and supportive environment for all hotel staff, from front-line associates to management. You will be at the forefront of fostering a positive and productive workplace, directly contributing to our client’s reputation as an employer of choice in the region.
As a Hotel HR Assistant, you will play a pivotal role in the day-to-day administration of human resources policies and procedures. Your work will directly impact employee satisfaction, operational efficiency, and the overall guest experience by ensuring our team members are well-supported and engaged. Key areas of focus will include managing comprehensive employee records with meticulous attention to detail, assisting with all phases of the recruitment process from job posting to interview scheduling, and conducting thorough onboarding for new hires to ensure a seamless integration into our hotel family. Beyond administrative tasks, you will support various HR initiatives designed to foster a positive and productive workplace culture, including employee engagement programs, training coordination, and performance management support.
The ideal candidate will possess a keen eye for detail, excellent verbal and written communication skills, and a proactive approach to problem-solving. You will often be the first point of contact for employee inquiries, providing accurate guidance on company policies, benefits administration, leave management, and general HR matters with professionalism and compassion. Your ability to maintain strict confidentiality, demonstrate discretion in handling sensitive information, and act with unwavering integrity is paramount in this role, upholding ethical HR practices at all times.
Advertisement
This position offers a fantastic opportunity to gain invaluable, hands-on experience in human resources within a fast-paced and rewarding hotel environment. You will work closely with the HR Manager, supporting various departmental heads, and contribute to strategic HR planning and implementation. If you are looking for a role where you can grow your HR career, make a tangible difference in people’s lives, and be part of a dynamic team committed to excellence in hospitality, we encourage you to apply. Join us and help shape a thriving workplace where every employee feels valued, empowered, and inspired to deliver exceptional service.
Key Responsibilities
- Assist with the full cycle of recruitment, including posting jobs, screening resumes, scheduling interviews, and conducting initial phone screenings.
- Manage and maintain accurate employee records, both physical and digital, ensuring compliance with data protection regulations.
- Facilitate new employee onboarding, including preparing orientation materials, explaining company policies, and completing necessary paperwork.
- Respond to employee inquiries regarding HR policies, benefits, payroll, and other related matters with professionalism and accuracy.
- Support the HR Manager in coordinating employee relations activities, grievance procedures, and performance management processes.
- Assist in the organization and coordination of training programs, employee engagement initiatives, and staff welfare activities.
- Prepare HR-related reports and presentations as required.
- Ensure compliance with all relevant labor laws and company policies.
- Process leave requests, attendance records, and assist with payroll preparation.
Required Skills
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Proven experience (minimum 1 year) in an HR administrative or assistant role, preferably within the hospitality industry.
- Strong understanding of HR principles, practices, and Nigerian labor laws.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Exceptional organizational skills and attention to detail.
- Ability to handle confidential information with discretion and integrity.
- Strong interpersonal skills and a customer-service oriented approach.
Preferred Qualifications
- Prior experience with HRIS (Human Resources Information Systems) software.
- Membership in a professional HR body (e.g., CIPM).
- Demonstrated ability to work effectively in a fast-paced, dynamic environment.
- Experience in a hotel or similar guest-focused environment.
Perks & Benefits
- Competitive salary package
- Comprehensive health insurance plan
- Opportunities for professional development and career growth
- Employee discounts on hotel services
- Supportive and collaborative work environment
- Paid time off and public holidays
How to Apply
Interested and qualified candidates are encouraged to apply by clicking the link below. Please ensure your resume highlights your relevant experience and skills for this role. Only shortlisted candidates will be contacted for an interview.
