About Company
Nestled in the picturesque district of Leribe, Lesotho, Leribe Lodge stands as a beacon of comfort and hospitality. For years, we have proudly offered a serene escape for travelers seeking tranquility and a genuine experience of Basotho culture. Our lodge is renowned for its warm atmosphere, exceptional guest service, and commitment to creating memorable stays for everyone who walks through our doors. We believe that true hospitality begins with a dedicated team, and we are passionate about nurturing a workplace where every individual feels valued and empowered to contribute to our shared success. Join our family and be part of a legacy of excellence in Lesotho’s vibrant tourism sector, contributing to a truly memorable experience for our guests.
Job Description
Are you a meticulous individual with a passion for creating pristine environments and ensuring guest satisfaction? Leribe Lodge is seeking a dedicated and enthusiastic Housekeeper to join our esteemed team in Ha Rasekila, Leribe. As a Housekeeper, you will be the cornerstone of our guest experience, playing a vital role in maintaining the impeccable standards of cleanliness and comfort that Leribe Lodge is celebrated for. Your keen eye for detail and commitment to excellence will directly contribute to our guests feeling welcomed, relaxed, and utterly delighted during their stay.
This full-time position involves a dynamic range of tasks, from diligently cleaning and sanitizing guest rooms and common areas to ensuring all amenities are well-stocked and presented beautifully. You will be responsible for upholding our strict hygiene protocols, using appropriate cleaning techniques and equipment to ensure every corner of our lodge sparkles. More than just cleaning, you will be an integral part of creating a positive and lasting impression on our guests, ensuring their environment is a sanctuary of cleanliness and order.
We are looking for someone who takes immense pride in their work, possesses a strong work ethic, and thrives in a supportive team environment. You should be someone who notices the little things, anticipates needs, and approaches every task with enthusiasm and a positive attitude. This role offers an opportunity to grow within the hospitality sector, learn new skills, and become a valued member of a team that is passionate about delivering unparalleled service. If you are ready to apply your skills in a setting where your contributions are truly appreciated and directly impact guest happiness, we encourage you to apply. We are committed to fostering a respectful and inclusive workplace, where hard work is recognized and dedication is rewarded. Come make a difference with us at Leribe Lodge!
Key Responsibilities
- Clean and tidy all assigned guest rooms and common areas to the highest standards of cleanliness and presentation.
- Change bed linen, make beds, and replenish towels and guest amenities daily.
- Vacuum carpets, mop floors, dust furniture, and polish surfaces.
- Empty wastebaskets, service ashtrays, and remove rubbish.
- Clean and sanitize bathrooms, including showers, toilets, and sinks.
- Monitor and report any maintenance issues, damages, or safety hazards immediately.
- Handle guest requests promptly and courteously, ensuring their satisfaction.
- Manage inventory of cleaning supplies and guest room amenities, reporting needs to management.
- Adhere strictly to all health, safety, and hygiene regulations and company policies.
- Collaborate effectively with other lodge staff to ensure a seamless guest experience.
- Maintain a professional and friendly demeanor with guests and colleagues at all times.
Required Skills
- High level of attention to detail and thoroughness in cleaning tasks.
- Ability to work independently and as part of a team.
- Strong time management and organizational skills.
- Physical stamina and endurance to perform demanding tasks, including lifting and bending.
- Reliability and punctuality.
- Basic communication skills to interact with guests and colleagues.
- A positive attitude and strong work ethic.
Preferred Qualifications
- Previous experience in housekeeping or a similar role in the hospitality industry.
- Knowledge of various cleaning chemicals and equipment.
- Familiarity with hospitality standards and guest service best practices.
- Ability to adapt to changing workloads and priorities.
Perks & Benefits
- Competitive monthly salary.
- Opportunity for professional development and training.
- Supportive and friendly team environment.
- Meals provided during shifts.
- Uniform provided.
- Opportunity to work in a beautiful and serene environment.
- Contribution to a highly respected local establishment.
How to Apply
If you are a motivated individual ready to contribute to a welcoming and pristine environment, we invite you to apply! Please click on the link below to submit your application and take the first step towards joining the Leribe Lodge family.