About Company
Virunga Hotel is a well-established hospitality landmark nestled in the heart of Musanze, Rwanda, proudly serving as the premier gateway to the majestic Volcanoes National Park. For years, we have cultivated a reputation for delivering exceptional guest experiences, providing comfortable accommodation, and offering unparalleled service to both local and international visitors exploring Rwanda’s breathtaking natural beauty. Our unwavering commitment to guest comfort extends to every facet of our operations, particularly ensuring that all our essential facilities, including our critical air conditioning systems, operate flawlessly and efficiently throughout the year. We pride ourselves on fostering a supportive, respectful, and professional work environment where individual dedication, technical skill, and a passion for service are not only recognized but actively celebrated and rewarded. Joining our esteemed team means becoming a vital part of a legacy of excellence, directly contributing to maintaining our high standards and ensuring every guest enjoys a perfectly controlled climate during their stay. We invite you to grow your career with us and help uphold the Virunga Hotel’s distinguished reputation for quality and guest satisfaction.
Job Description
This is a pivotal and critical role designed to ensure optimal guest comfort and unwavering operational efficiency across all areas of Virunga Hotel. As a Full-Time HVAC Technician with a specialized focus on Air Conditioning Systems, you will be entrusted with the comprehensive responsibilities of the installation, meticulous maintenance, expert troubleshooting, and efficient repair of all heating, ventilation, and air conditioning units situated throughout our expansive hotel premises. Your specialized technical expertise and diligent efforts will directly and significantly impact our guests’ experience, guaranteeing optimal climate control in all rooms, public common areas, and specialized facilities. This demanding role necessitates a keen eye for minute detail, a profound and comprehensive understanding of fundamental HVAC principles, and an unshakeable commitment to adhering to the highest standards of safety and quality workmanship. You will be expected to execute tasks both independently and as an integral part of our broader, collaborative facilities management team, responding promptly and effectively to service requests, diligently conducting preventative maintenance to avert future issues, and actively contributing to the overall pristine upkeep and functional integrity of the hotel’s vital infrastructure. We are actively seeking a proactive, highly skilled, and experienced technician who takes immense pride in their craft and is ardently eager to ensure our air conditioning systems consistently operate smoothly, efficiently, and effectively, contributing to an uninterrupted, comfortable environment for our guests. This position offers a dynamic and engaging work environment where your invaluable skills will be absolutely essential to our daily operations and contribute significantly to our long-term success and continued reputation for excellence.
Key Responsibilities
- Perform routine preventative maintenance on all HVAC and AC systems, including cleaning, filter replacement, lubrication, and thorough system checks.
- Diagnose, troubleshoot, and expertly repair malfunctions in various air conditioning units, encompassing compressors, condensers, evaporators, motors, fan coils, and intricate electrical control components.
- Install new HVAC and AC units, ensuring proper sizing, meticulous ductwork connection, precise refrigerant line installation, and secure electrical connections in strict accordance with industry standards.
- Conduct regular, detailed inspections of HVAC equipment to proactively identify potential issues, address wear and tear, and ensure continuous compliance with all relevant safety standards and operational guidelines.
- Respond promptly and efficiently to emergency service calls related to critical AC breakdowns and urgent climate control issues, often requiring immediate attention.
- Maintain accurate, comprehensive records of all maintenance performed, repair work undertaken, and all parts used, utilizing our facility management software.
- Monitor and skillfully adjust building climate control systems to optimize energy consumption while simultaneously ensuring maximum guest comfort.
- Collaborate seamlessly with other maintenance staff, hotel departments, and external contractors to ensure integrated, smooth, and efficient hotel operations.
- Adhere strictly to all safety protocols, environmental regulations, and best practices related to refrigerant handling, recovery, and environmentally responsible disposal.
- Provide technical guidance, mentorship, and support to junior technicians or other hotel staff as needed, fostering a culture of knowledge sharing and continuous improvement.
Required Skills
- Proven experience (minimum 2 years) as an HVAC Technician, specifically with a strong focus on air conditioning systems.
- Strong foundational and practical understanding of HVAC electrical and mechanical systems.
- Proficiency in accurately diagnosing and effectively repairing a wide range of AC system components.
- In-depth knowledge of refrigerant handling, recovery, charging procedures, and leak detection.
- Ability to read, interpret, and work confidently with blueprints, schematics, and technical manuals.
- Excellent analytical, problem-solving, and troubleshooting abilities in complex HVAC scenarios.
- Effective communication skills (oral and written) and the ability to work collaboratively within a diverse team.
- Physical ability to perform manual labor, lift heavy objects (up to 50 lbs), climb ladders, and work comfortably in various environmental conditions.
- Valid Rwandan driver's license, if required for procurement of parts or off-site tasks.
- Demonstrated commitment to adhering to all safety practices and procedures consistently.
Preferred Qualifications
- Technical diploma or certification in HVAC/Refrigeration technology from a recognized institution.
- Prior experience working within a hotel, hospitality, or large commercial facility environment.
- Familiarity with modern building management systems (BMS) for HVAC control.
- Knowledge of local Rwandan building codes and environmental regulations pertinent to HVAC systems.
- Rwanda Vocational Training Certificate (WDA TVET) in HVAC or a closely related field.
Perks & Benefits
- Competitive monthly salary commensurate with experience and skills.
- Comprehensive health insurance coverage.
- Complimentary meals provided during working shifts.
- Significant opportunities for ongoing professional development, training, and skill enhancement.
- A supportive, collaborative, and respectful work environment.
- Generous paid time off and observance of national public holidays.
- Potential for staff discounts on hotel services (where applicable and policy allows).
How to Apply
Interested candidates are strongly encouraged to click on the application link below to submit their comprehensive resume and a compelling cover letter. Please ensure your application clearly details your relevant experience, specifically highlighting your expertise with air conditioning systems, and articulating your commitment to delivering high-quality service in a hospitality setting. We eagerly look forward to reviewing your application and potentially welcoming you to the Virunga Hotel team.