About Company
At Career.zycto, we’re building the future of talent solutions in Kenya, leveraging cutting-edge technology to connect exceptional individuals with their dream careers. We believe in nurturing raw potential and providing a dynamic environment where curiosity meets innovation. For an ICT Intern, this means unparalleled exposure to diverse tech stacks and real-world projects. You’ll join a vibrant team dedicated to mentorship, continuous learning, and making a tangible impact. Discover how your foundational tech skills can thrive and evolve within a company committed to both its people and pioneering industry solutions right here in Nairobi.
Job Description
This is an exciting opportunity for an enthusiastic and driven individual to kickstart their career in Information and Communication Technology as an ICT Intern at Career.zycto. Based in our bustling Kasarani office, you will gain invaluable hands-on experience across various facets of IT operations, infrastructure management, and technical support. This entry-level position is meticulously designed to provide a comprehensive learning platform, allowing you to apply theoretical knowledge in a practical business environment while developing critical professional skills essential for a successful career in technology.
As an youthful ICT Intern, you will work closely with our experienced IT team, supporting the daily operations that keep our innovative talent solutions running smoothly. Your journey will involve assisting with network configurations, troubleshooting hardware and software issues, and providing essential technical assistance to our internal staff across different departments. This role is perfect for someone eager to learn about system administration, cybersecurity best practices, and the intricate workings of a modern tech-driven organization. We are committed to fostering your growth, offering dedicated mentorship, and providing exposure to projects that directly impact our service delivery, data integrity, and overall client satisfaction. You will engage with various technologies including cloud platforms, enterprise software, and hardware infrastructure, gaining practical insights into their deployment and maintenance.
You will have the chance to actively contribute to the maintenance of our IT assets, participate in the deployment of new software and hardware technologies, and help ensure the security and efficiency of our digital environment. This involves performing routine system checks, documenting IT procedures, and assisting in the implementation of security protocols. This internship is more than just a stepping stone; it’s an immersive experience where your contributions are valued, your questions are encouraged, and your professional development is prioritized. We’re looking for someone with a foundational understanding of IT principles, a strong desire to learn, an aptitude for problem-solving, and excellent communication skills. Join Career.zycto and transform your passion for technology into a promising career path, making a real difference from day one in a supportive and forward-thinking team. This role is a prime opportunity to build a robust portfolio, network with industry professionals, and gain insights into the dynamic world of IT within the talent acquisition industry, setting a solid foundation for your future endeavors.
Key Responsibilities
- Provide first-level technical support for hardware and software issues to internal staff.
- Assist with the installation, configuration, and maintenance of computer systems, peripherals, and network devices.
- Help manage IT inventory, including tracking assets, performing routine audits, and updating records.
- Support data backup and recovery operations to ensure business continuity.
- Assist in documenting IT procedures, guidelines, and troubleshooting steps for internal knowledge bases.
- Participate in cybersecurity awareness initiatives and assist with basic security monitoring tasks.
- Collaborate effectively with the IT team on ongoing projects and departmental initiatives.
- Learn and apply best practices in IT service management and operations.
Required Skills
- Basic understanding of computer hardware, software, and networking concepts.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) or Google Workspace.
- Strong problem-solving and analytical skills with attention to detail.
- Excellent communication and interpersonal abilities, both written and verbal.
- Eagerness to learn, adapt to new technologies, and take initiative.
- Ability to work effectively both independently and as part of a collaborative team.
- Currently pursuing or recently completed a diploma or degree in Information Technology, Computer Science, or a closely related field.
Preferred Qualifications
- Familiarity with operating systems like Windows Server or Linux distributions.
- Knowledge of basic network protocols (e.g., TCP/IP, DNS, DHCP).
- Experience with ticketing systems or IT service management (ITSM) tools.
- Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud).
- Relevant certifications such as CompTIA A+, Network+, or similar entry-level IT credentials.
Perks & Benefits
- Invaluable hands-on experience with real-world IT infrastructure and systems.
- Dedicated mentorship from experienced IT professionals.
- Opportunities for continuous professional development and training.
- A vibrant, inclusive, and supportive work environment.
- Exposure to cutting-edge technologies and industry best practices.
- Potential for future full-time employment opportunities based on performance.
- Competitive monthly stipend for living expenses.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your CV highlights your relevant academic background, any practical experience, or personal projects related to IT. We look forward to reviewing your application!
