About Company
Jubilee Insurance, a part of the Jubilee Holdings Limited group, is a leading insurance provider in East Africa, with a rich history spanning over 80 years. We are renowned for our comprehensive range of insurance products, including general, life, and medical insurance, tailored to meet the diverse needs of individuals and businesses. Our commitment extends beyond just policies; we are dedicated to safeguarding futures, fostering financial security, and contributing positively to the communities we serve. With a strong regional presence and a growing footprint in Tanzania, Jubilee Insurance prides itself on innovation, customer-centricity, and unwavering integrity. We believe in empowering our employees and providing an environment where talent can flourish, ideas can blossom, and careers can thrive. Join our team in Jambiani and become a vital part of a company that truly makes a difference in people’s lives, offering peace of mind and protection across generations.
Job Description
Are you a highly organized, enthusiastic, and customer-focused individual looking to make a significant impact in the insurance sector? Jubilee Insurance is seeking a dedicated Insurance Sales Support professional to join our vibrant team in Jambiani, Zanzibar. In this pivotal full-time role, you will be the backbone of our sales operations, providing crucial administrative and operational support to our sales agents and ensuring a seamless experience for our valued clients. This isn’t just a clerical position; it’s an opportunity to dive deep into the world of insurance, understand its intricacies, and directly contribute to our growth and customer satisfaction in a dynamic, rapidly evolving market. You will play a key role in processing applications, maintaining client records, generating reports, and acting as a primary point of contact for customer inquiries. We are looking for someone who is proactive, detail-oriented, and possesses excellent communication skills, with a genuine desire to learn and grow within the insurance industry. If you are passionate about customer service, thrive in a supportive team environment, and are eager to embark on a rewarding career path with a leading insurer, we encourage you to apply and help us continue building a legacy of trust and reliability in Zanzibar.
Key Responsibilities
- Provide comprehensive administrative support to the sales team, including scheduling appointments, preparing presentations, and managing correspondence.
- Assist in the preparation and processing of new insurance applications, renewals, and policy modifications, ensuring accuracy and compliance.
- Maintain and update client databases and records with meticulous attention to detail, safeguarding client information.
- Serve as the primary point of contact for client inquiries, directing complex issues to appropriate sales agents or departments.
- Generate sales reports, analyze data, and track sales performance to assist in strategic planning.
- Coordinate policy documentation and ensure timely delivery to clients.
- Liaise with underwriting and claims departments to resolve client issues and provide necessary information.
- Assist in organizing and executing sales and marketing campaigns, community outreach, and client engagement events.
- Stay updated on company products, services, and industry regulations to effectively support sales efforts.
- Contribute to a positive team environment by collaborating effectively with colleagues and sharing best practices.
Required Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills in English and Swahili.
- Strong organizational and time management abilities.
- High level of accuracy and attention to detail.
- Proven ability to work effectively in a fast-paced, team-oriented environment.
- Customer service orientation with a professional and friendly demeanor.
Preferred Qualifications
- Diploma or Certificate in Business Administration, Marketing, or a related field.
- Prior experience in an administrative or sales support role, preferably within the financial services or insurance industry.
- Familiarity with CRM software or insurance management systems.
- Basic understanding of insurance products and principles.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health insurance package.
- Opportunities for professional development and career advancement within a leading regional insurer.
- Engaging and supportive work environment in a beautiful location.
- Training programs to enhance industry knowledge and skills.
- Paid time off and public holidays.
How to Apply
Interested candidates are invited to submit their application, including a detailed CV and a cover letter outlining their suitability for this role. Please ensure your application highlights your relevant experience and why you are passionate about a career in insurance sales support. Click on the application link below to apply directly through our careers portal.