About Company
Sutherland Global Services is a global leader in process transformation, specializing in customer engagement and experience innovation. With operations spanning several countries, including a significant presence in Jamaica, Sutherland empowers businesses across various industries to achieve operational excellence and deliver superior customer experiences. We are committed to fostering a dynamic, inclusive, and growth-oriented work environment where talent thrives. Our Portmore operations are a vital part of our global network, contributing to our mission of helping clients optimize their processes, enhance customer satisfaction, and drive sustainable growth. At Sutherland, we believe in investing in our people, providing extensive training, career development opportunities, and a supportive culture that values innovation and teamwork. Join our team and be part of a company that is shaping the future of business process management.
Job Description
Are you a wordsmith with a passion for crafting compelling narratives? Do you dream in headlines and imagine in calls-to-action? Sutherland Global Services is seeking an enthusiastic and talented Junior Copywriter to join our remote team based in Portmore, Saint Catherine Parish, Jamaica. This is an exciting opportunity for an aspiring writer to kickstart their career with a global leader, working on diverse projects that impact both internal communications and client-facing initiatives.
As a Junior Copywriter, you will play a crucial role in developing clear, concise, and engaging content across various platforms. You will collaborate closely with marketing, training, and operational teams to transform complex ideas into accessible and persuasive language. This remote position offers the flexibility to work from home while remaining connected to a vibrant team environment, utilizing modern communication tools to ensure seamless collaboration. We are looking for someone eager to learn, adaptable, and capable of taking constructive feedback to hone their craft. You’ll contribute to everything from website content and social media posts to internal communications, training materials, and ad copy. If you have a keen eye for detail, a solid understanding of grammar and style, and an insatiable curiosity for effective communication, we encourage you to apply. This role offers significant growth potential for individuals committed to developing their professional writing skills within a fast-paced, innovative BPO environment. Your words will help shape our brand voice and effectively communicate our value proposition to both internal stakeholders and external clients. Embrace the challenge, grow your skills, and make a tangible impact with Sutherland.
Key Responsibilities
- Assist in conceptualizing, writing, and editing engaging copy for various marketing and communication materials.
- Develop content for digital platforms including websites, social media, email campaigns, and online advertisements.
- Support the creation of internal communications, training modules, and employee engagement content.
- Ensure all content adheres to brand guidelines, style guides, and maintains a consistent tone of voice.
- Conduct research to understand target audiences, industry trends, and competitor content strategies.
- Collaborate with graphic designers, marketing specialists, and other team members to create integrated campaigns.
- Proofread and edit content meticulously for grammar, spelling, punctuation, and factual accuracy.
- Incorporate SEO best practices into content creation to improve visibility and search engine ranking.
- Participate in brainstorming sessions and contribute creative ideas for new content initiatives.
- Manage multiple writing projects simultaneously, ensuring timely delivery and adherence to deadlines.
Required Skills
- Exceptional written and verbal communication skills in English.
- Strong understanding of grammar, punctuation, and style.
- Ability to write clear, concise, and engaging copy.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Self-motivated with excellent organizational and time management skills.
- Ability to work independently and as part of a remote team.
- Demonstrated ability to meet deadlines in a fast-paced environment.
- Basic understanding of digital marketing principles and content creation for web.
Preferred Qualifications
- Bachelor's degree in Marketing, Communications, Journalism, English, or a related field.
- Prior internship or professional experience in copywriting, content creation, or a similar role (even if minimal).
- Familiarity with SEO principles and content optimization.
- Experience with content management systems (CMS) or project management tools.
- A portfolio demonstrating writing samples for various platforms.
- Knowledge of social media platforms and their respective content requirements.
Perks & Benefits
- Competitive salary and performance incentives.
- Comprehensive health and wellness benefits.
- Paid time off and holiday pay.
- Opportunities for professional development and career advancement.
- Access to a global network of industry experts.
- Supportive and collaborative remote work environment.
- Employee assistance programs.
- Flexible work arrangements.
- Robust training programs to enhance skills.
How to Apply
Interested candidates are invited to submit their resume and a cover letter outlining their experience and suitability for this remote role. Please click on the application link below to apply for the job. We look forward to reviewing your application and potentially welcoming you to the Sutherland Global Services team!