About Company
Confederation College is a publicly funded college of applied arts and technology in Thunder Bay, Ontario, Canada. Since its establishment in 1967, Confederation College has been dedicated to providing exceptional education and training that prepares students for successful careers and meaningful lives. With a strong commitment to academic excellence, innovation, and community engagement, we offer a diverse range of programs across various disciplines, including health sciences, skilled trades, business, technology, and natural resources. Our vibrant campus environment fosters learning, collaboration, and personal growth, supported by state-of-the-art facilities and a dedicated faculty and staff. We pride ourselves on creating an inclusive and supportive community where every student can thrive and achieve their full potential. Join us in our mission to shape the future through education and impact the communities we serve.
Job Description
Confederation College is seeking a highly organized and detail-oriented Learning Management System (LMS) Coordinator to join our team on a part-time basis. In this vital role, you will be instrumental in supporting the effective use and administration of our learning management system, ensuring a seamless and engaging experience for both faculty and students. As an LMS Coordinator, you will provide essential technical support, assist with course setup and content management, and contribute to the overall efficiency of our online learning environment. This position offers an excellent opportunity to work within a dynamic educational setting, directly impacting the delivery of quality online instruction and student success. You will collaborate closely with faculty, IT, and instructional designers to troubleshoot issues, implement system updates, and maintain data integrity. The ideal candidate will possess a strong understanding of LMS functionalities, excellent communication skills, and a proactive approach to problem-solving. This is more than just a technical role; it’s an opportunity to contribute to the backbone of our digital learning infrastructure, helping to empower educators and learners alike. If you are passionate about educational technology and eager to make a tangible difference in a supportive college environment, we encourage you to apply.
Key Responsibilities
- Provide technical support and troubleshooting for faculty and students related to LMS usage, including login issues, course access, and content display.
- Assist with the setup, organization, and maintenance of course shells, user accounts, and content within the LMS.
- Upload, manage, and update course materials, assignments, quizzes, and other learning resources as directed by faculty.
- Generate basic reports on LMS activity, user engagement, and course completion for internal analysis.
- Maintain accurate records of LMS issues, resolutions, and system configurations.
- Collaborate with IT staff and instructional designers on system upgrades, integrations, and new feature implementations.
- Develop and update user guides and FAQs to support self-service for common LMS inquiries.
- Conduct basic training sessions or create tutorials for faculty and staff on new LMS features or best practices.
- Ensure compliance with institutional policies and accessibility standards within the LMS.
- Stay informed about current trends and best practices in learning technologies and LMS administration.
Required Skills
- Minimum of 2 years of experience in an LMS administration or support role (e.g., Brightspace D2L, Moodle, Canvas, Blackboard).
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong technical aptitude with the ability to quickly learn new software and systems.
- Excellent problem-solving skills and a methodical approach to troubleshooting.
- Exceptional communication skills, both written and verbal, with the ability to explain technical concepts clearly to non-technical users.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
Preferred Qualifications
- Post-secondary education in a relevant field such as Information Technology, Education Technology, or Computer Science.
- Experience working within a higher education environment.
- Familiarity with instructional design principles and online pedagogy.
- Certification in a major LMS platform (e.g., Brightspace Certified Administrator).
- Basic knowledge of HTML/CSS for content formatting within an LMS.
Perks & Benefits
- Opportunity to work in a dynamic and supportive educational environment.
- Access to professional development and training opportunities.
- Flexible part-time hours to support work-life balance.
- Contribution to the advancement of online learning and student success.
- A collaborative and inclusive campus culture.
- Employee assistance program.
- Access to campus facilities (e.g., library, fitness centre).
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please ensure your resume and cover letter highlight your relevant experience and passion for educational technology.