About Company
Memories of Zanzibar is a beloved local enterprise dedicated to showcasing the vibrant artistic heritage and rich cultural tapestry of Zanzibar. Nestled in the heart of the historic Beit al Ras area, we serve as a gateway for both visitors and locals to discover exquisite handmade crafts, authentic souvenirs, and unique artworks created by talented Zanzibari artisans. Our mission extends beyond commerce; we are committed to fostering sustainable livelihoods for our community, promoting traditional craftsmanship, and providing an immersive cultural experience for every customer who walks through our doors. We believe in the power of local artistry to tell stories, preserve history, and connect people. Joining ‘Memories of Zanzibar’ means becoming part of a passionate team that takes pride in sharing the island’s beauty and creativity with the world, ensuring every piece tells a tale of Zanzibar.
Job Description
Are you a friendly, energetic, and culturally curious individual looking for an immediate opportunity to immerse yourself in the vibrant heart of Zanzibar’s craft scene? Memories of Zanzibar is seeking a dedicated Local Craft Market Seller Helper to join our passionate team in Beit al Ras, Zanzibar City. This full-time role offers a unique chance to work directly with beautiful, authentic Zanzibari crafts, interact with diverse customers from around the globe, and contribute to the economic empowerment of local artisans. You will be an essential part of our daily operations, helping to create an inviting atmosphere where customers can explore and appreciate the island’s unique artistic expressions. Your day will be dynamic, ranging from engaging with visitors, assisting with sales transactions, maintaining the appealing display of our products, to ensuring the overall cleanliness and order of our shop. This position is perfect for someone who enjoys a lively, bustling environment, has a keen interest in local culture, and is eager to learn and grow within a supportive community-focused business. If you are reliable, proactive, and ready to be an ambassador for Zanzibari craftsmanship, we encourage you to apply and become a vital part of our storytelling through art and craft.
Key Responsibilities
- Warmly greet and assist customers, providing information about products, their origins, and the stories behind them.
- Support the main seller with sales transactions, including handling cash and mobile payments accurately.
- Assist with the merchandising and display of craft items, ensuring they are attractively presented and well-stocked.
- Maintain the cleanliness and tidiness of the shop floor, display areas, and storage spaces.
- Help with inventory management, including receiving new stock, tagging items, and organizing storage.
- Provide basic customer service, resolving minor inquiries or escalating more complex issues to management.
- Promote a positive and welcoming atmosphere for all customers, encouraging exploration and engagement with local crafts.
- Assist in opening and closing procedures of the market stall/shop as required.
Required Skills
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
- Basic numeracy skills for handling transactions and counting change.
- Strong sense of responsibility, punctuality, and reliability.
- Ability to work effectively in a fast-paced, customer-focused retail environment.
- A genuine interest in Zanzibari culture, arts, and crafts.
- Fluency in English and Swahili.
- Physical stamina to stand for extended periods and lift light to moderately heavy items.
Preferred Qualifications
- Previous experience in a retail, market, or customer service role.
- Knowledge of traditional Zanzibari crafts and their cultural significance.
- Ability to speak additional languages (e.g., French, German, Italian, Spanish) is a significant plus.
- Experience with point-of-sale (POS) systems or mobile payment platforms.
- A proactive attitude and willingness to take initiative.
Perks & Benefits
- Opportunity to work with beautiful, authentic local crafts and support Zanzibari artisans.
- Immersive cultural experience in the heart of Beit al Ras, Zanzibar City.
- A supportive and friendly team environment.
- Direct interaction with diverse international and local customers.
- Learn about Zanzibari history, culture, and craftsmanship.
- Competitive local salary.
- Opportunity for professional growth within a community-focused business.
How to Apply
If you are ready to embark on a fulfilling role supporting local artisans and connecting with people from around the world, we invite you to apply! Please click the application link below to send your resume and a brief cover letter outlining your interest in this role and why you believe you’d be a great fit for ‘Memories of Zanzibar’. We are looking to hire immediately, so don’t delay!