About Company
Imagine a workplace where your dedication to patient care truly shines. Career.zycto is a dynamic and forward-thinking organization committed to fostering a supportive environment for healthcare professionals. We empower our team to make a tangible difference in the lives of individuals across York and beyond. Here, Medical Assistants find not just a job, but a career path where their skills are valued, their growth is encouraged, and their contribution to community well-being is paramount. Join us in shaping the future of compassionate healthcare within a collaborative and innovative setting.
Job Description
Career.zycto is actively seeking a highly motivated and compassionate Medical Assistant to join our dedicated team in York, North Yorkshire. This full-time role offers a fantastic opportunity for an individual passionate about healthcare to contribute significantly to patient well-being and clinical efficiency. As a Medical Assistant, you will be the cornerstone of our patient experience, providing essential administrative and clinical support that ensures the smooth operation of our practice. You will work closely with doctors, nurses, and other healthcare professionals, playing a vital role in delivering high-quality, patient-centred care.
Your day will be diverse, encompassing everything from preparing examination rooms and assisting with minor procedures to managing patient records and scheduling appointments. We are looking for someone with excellent interpersonal skills who can effectively communicate with patients from all walks of life, offering reassurance and clear information. Accuracy, attention to detail, and a proactive approach are crucial in this fast-paced environment. You will be responsible for maintaining strict confidentiality, adhering to all health and safety protocols, and ensuring a welcoming atmosphere for everyone who walks through our doors. This position is ideal for a professional eager to grow their career within a supportive team, where continuous learning and professional development are highly encouraged. If you are a committed individual looking to make a genuine impact in a thriving healthcare setting, we invite you to explore this exciting opportunity with Career.zycto.
Key Responsibilities
- Prepare examination rooms and ensure they are stocked with necessary supplies.
- Assist physicians with patient examinations and minor surgical procedures.
- Take and record vital signs, medical histories, and chief complaints.
- Perform phlebotomy, administer injections, and conduct basic laboratory tests as directed.
- Manage patient scheduling, appointments, and maintain electronic health records (EHR).
- Prepare and process insurance forms and maintain patient confidentiality.
- Educate patients on treatment plans, medication instructions, and general health information.
- Sterilize medical instruments and maintain a clean and organized clinical environment.
- Handle incoming patient calls, inquiries, and triage urgent matters.
- Collaborate effectively with multidisciplinary healthcare teams to optimize patient care.
Required Skills
- Certified Medical Assistant (CMA) or equivalent qualification.
- Minimum of 18 months experience in a clinical or hospital setting.
- Proficiency in electronic health records (EHR) systems.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Demonstrated ability to maintain patient confidentiality and adhere to HIPAA/GDPR regulations.
- Basic life support (BLS) certification.
Preferred Qualifications
- Experience with specific EHR systems used in UK general practice (e.g., SystmOne, EMIS Web).
- Additional certifications in phlebotomy or venepuncture.
- Experience with administrative tasks such as billing and coding.
- Ability to speak a second language relevant to the local community.
Perks & Benefits
- Competitive salary and comprehensive benefits package.
- Generous paid time off and holiday allowance.
- Opportunities for professional development and continuing education.
- Supportive and collaborative work environment.
- Health and wellness programs.
- Pension scheme contributions.
- Employee assistance program.
How to Apply
Ready to make a difference? If you meet the qualifications and are eager to join a forward-thinking team, we encourage you to apply today! Please click on the application link below to submit your CV and cover letter, outlining your relevant experience and why you are the ideal candidate for this role.
