About Company
Supporting the vital operations of healthcare delivery demands exceptional organizational skills and a compassionate touch. At Career.zycto, we believe in empowering administrative professionals like you to thrive in environments where your contributions directly impact patient care and operational efficiency. We partner with leading healthcare institutions in British Columbia, connecting dedicated individuals with meaningful roles. Join a team where your meticulous attention to detail, proactive attitude, and ability to manage complex tasks are not just valued but essential. Career.zycto fosters a collaborative culture, ensuring our placements feel supported and integrated, ready to make a significant difference from day one in dynamic clinical settings.
Job Description
Are you a highly organized, detail-oriented professional with a passion for supporting healthcare teams? Career.zycto is seeking a dedicated Full-Time Ward Clerk to join our dynamic team in College Heights, Prince George. This pivotal role involves providing essential administrative and clerical support to nursing staff, medical professionals, and patients within a fast-paced hospital ward environment.
As a Ward Clerk, you will be the organizational backbone of the unit, ensuring smooth daily operations by managing patient records, coordinating appointments, processing orders, and maintaining efficient communication channels. Your ability to multitask, prioritize effectively, and maintain confidentiality will be critical in this role. You will work closely with various healthcare professionals, acting as a crucial link in the patient care continuum.
We are looking for someone who thrives in a collaborative atmosphere, possesses excellent communication skills, and can adapt quickly to changing priorities. The ideal candidate will demonstrate a strong commitment to accuracy, have a proactive approach to problem-solving, and show genuine empathy for patients and their families. If you are eager to contribute to a healthcare setting where your administrative expertise makes a tangible difference, we encourage you to apply. This is an exciting opportunity to join a supportive environment and play a key role in delivering high-quality patient care in Prince George.
Key Responsibilities
- Maintain and update patient charts and medical records with accuracy and strict confidentiality.
- Schedule and coordinate patient appointments, tests, and procedures.
- Process physician orders, ensuring all necessary documentation and requisitions are completed.
- Manage incoming and outgoing communications, including phone calls, faxes, and emails, directing inquiries appropriately.
- Order and maintain an adequate supply of office and medical ward supplies.
- Prepare and process admission, transfer, and discharge paperwork for patients.
- Provide excellent customer service to patients, families, and visitors, offering direction and support as needed.
- Assist nursing staff with non-clinical tasks to support patient care delivery.
- Collaborate with other departments to ensure seamless patient flow and administrative efficiency.
- Utilize hospital information systems for data entry, retrieval, and reporting.
Required Skills
- Proven administrative or clerical experience, preferably in a healthcare setting.
- Proficiency in medical terminology.
- Exceptional organizational skills and attention to detail.
- Strong computer skills, including Microsoft Office Suite and experience with patient information systems.
- Excellent verbal and written communication skills.
- Ability to work effectively in a fast-paced, high-pressure environment.
- Demonstrated ability to maintain patient confidentiality (PIPEDA knowledge an asset).
- Ability to work independently and as part of a team.
Preferred Qualifications
- Certificate or diploma in Medical Office Administration or a related field.
- Previous experience as a Ward Clerk or Unit Clerk.
- Familiarity with Northern Health policies and procedures.
- Basic life support (BLS) certification.
- Experience with electronic health records (EHR) systems.
Perks & Benefits
- Competitive salary and comprehensive benefits package.
- Opportunities for professional development and continuous learning.
- Supportive and collaborative work environment.
- Paid time off and holiday pay.
- Employer-matched pension plan.
- Access to employee wellness programs.
- Meaningful work contributing directly to patient care.
How to Apply
To seize this opportunity and contribute your administrative expertise to a vital healthcare team, please click on the application link below. We encourage you to submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for this Ward Clerk role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
