About Company
Launching your healthcare career requires a supportive foundation, and that’s precisely what you’ll find at Career.zycto. We are dedicated to empowering new talent in the medical administration field, fostering an environment where learning and professional growth are paramount. Join a team in Jonquière committed to delivering exceptional patient care and operational excellence, where your contributions as an entry-level Medical Office Assistant will be valued from day one. We believe in nurturing potential, offering robust training, and providing clear pathways for career development within a collaborative setting. Your journey starts here, making a real impact in our local community.
Job Description
Are you eager to embark on a fulfilling career in healthcare administration? Career.zycto is seeking a highly motivated and detail-oriented Entry-Level Medical Office Assistant to join our dedicated team in Jonquière, Saguenay. This is a fantastic opportunity for individuals new to the medical field who possess a strong desire to learn, grow, and contribute to a compassionate patient care environment. As a key front-line member, you will play a crucial role in ensuring the smooth and efficient operation of our office, directly impacting the patient experience and supporting our medical professionals. No prior extensive medical office experience is required, as we are committed to providing comprehensive training and mentorship to help you succeed. We are looking for someone with excellent interpersonal skills, a proactive attitude, and a commitment to maintaining confidentiality and professionalism. If you thrive in a fast-paced setting, enjoy interacting with people, and are ready to take the first step towards a rewarding career, we encourage you to apply. This position offers a dynamic work environment where every day brings new challenges and opportunities to make a difference, contributing directly to the well-being of our community members.
Key Responsibilities
- Greet patients and visitors warmly, managing patient flow and ensuring a positive first impression.
- Schedule and confirm appointments, adhering to clinic protocols and patient preferences.
- Answer and direct phone calls, managing inquiries with professionalism and efficiency.
- Maintain and update patient medical records accurately and confidentially, both electronic and paper-based.
- Process patient registrations, verify demographic and insurance information.
- Prepare examination rooms and ensure all necessary supplies are stocked and ready.
- Assist with basic billing and payment processing, including collecting co-pays and issuing receipts.
- Manage incoming and outgoing correspondence, faxes, and emails.
- Maintain cleanliness and organization of the reception area, waiting room, and office common spaces.
- Collaborate effectively with medical staff to facilitate patient care coordination and communication.
- Adhere strictly to all privacy regulations (e.g., PHIPA, Act Respecting the Protection of Personal Information in the Private Sector) and clinic policies.
- Provide administrative support to medical practitioners as required, including typing reports and preparing documents.
Required Skills
- High School Diploma or equivalent.
- Exceptional verbal and written communication skills (French required, English an asset for bilingual client needs).
- Proficiency in basic computer applications (e.g., Microsoft Office Suite, email, calendar management).
- Strong organizational abilities and meticulous attention to detail.
- Ability to multitask and prioritize effectively in a busy, sometimes demanding, environment.
- Excellent customer service and interpersonal skills, with a empathetic approach.
- Demonstrated ability to maintain strict patient confidentiality and professionalism at all times.
- A proactive and positive attitude with a strong eagerness to learn and adapt.
Preferred Qualifications
- Completion of a Medical Office Assistant or Administrative Assistant program from a recognized institution.
- Familiarity with medical terminology and common medical procedures.
- Bilingualism (French and English) is a significant advantage for serving our diverse patient base.
- Previous experience in a customer service or administrative support role (even outside healthcare).
- Knowledge of basic medical billing processes and health insurance procedures.
Perks & Benefits
- Competitive hourly wage with structured opportunities for professional growth and advancement.
- Comprehensive health and dental benefits package (eligible after probationary period).
- Paid time off, including sick days, vacation, and statutory holidays.
- Dedicated training and mentorship program tailored for entry-level professionals.
- A supportive, inclusive, and collaborative team environment.
- Opportunities for professional development and continuing education within the healthcare administration field.
- The chance to contribute to a vital community service in healthcare and make a tangible difference in patients' lives.
How to Apply
Interested candidates are encouraged to apply directly by clicking on the application link below. Please ensure your resume highlights your eagerness to learn, any relevant customer service or administrative experience, and your language proficiencies. We look forward to reviewing your application!
