About Company
PSI (Population Services International) is a leading global health organization dedicated to improving the health of people in the developing world by focusing on measurable results. Operating in over 50 countries, PSI leverages its expertise in social marketing and behavior change communication to deliver health solutions related to HIV, reproductive health, maternal and child health, and non-communicable diseases. In Mozambique, PSI has a strong presence, working closely with the Ministry of Health and local communities to strengthen health systems, deliver vital services, and empower individuals to lead healthier lives. Our work in Nova Mambone is integral to our commitment to reaching underserved populations and ensuring equitable access to quality healthcare information and services. We believe in fostering a supportive and adaptable work environment that enables our team members to thrive while making a significant impact.
Job Description
Are you meticulously organized, detail-oriented, and passionate about the role accurate information plays in healthcare? PSI Mozambique is seeking a dedicated Medical Records Assistant to join our vital team in Nova Mambone, Inhambane Province. This is a crucial role, offered with flexible hours, ensuring the integrity and accessibility of patient health information, which is critical for effective patient care, robust program evaluation, and accurate public health reporting.
As a Medical Records Assistant, you will be at the heart of our data management efforts, responsible for maintaining comprehensive, accurate, and confidential medical records. You will handle both electronic and physical records, ensuring proper classification, secure storage, efficient retrieval, and appropriate disposal in strict compliance with organizational policies and national regulations. Your daily tasks will include organizing patient files, meticulously updating demographic and clinical information, assisting healthcare providers with prompt record retrieval, and performing regular audits to guarantee data quality and consistency.
This role offers the unique benefit of flexible hours, allowing for a better work-life balance while contributing meaningfully to public health initiatives in the community. We are looking for an individual who can adapt to changing priorities, possesses excellent communication skills, and has an unwavering commitment to confidentiality and ethical practices. If you are eager to apply your administrative skills in a dynamic healthcare setting and support PSI’s mission to improve health outcomes, we strongly encourage you to apply. Join a team where your precision and dedication directly contribute to better health outcomes for thousands of individuals and families in Mozambique.
Key Responsibilities
- Maintain accurate, complete, and confidential patient medical records, both electronic and physical, in compliance with PSI policies and national health regulations.
- Organize, file, and retrieve medical records efficiently for healthcare providers, ensuring timely access to critical patient information.
- Input and update patient demographic data, medical histories, diagnoses, treatments, and other relevant clinical information into databases.
- Conduct regular audits of medical records to ensure data accuracy, completeness, and proper documentation, identifying and resolving discrepancies.
- Assist in the preparation of reports by compiling relevant data from medical records for program monitoring, evaluation, and donor reporting purposes.
- Manage record archiving, retention, and secure disposal processes according to established guidelines and privacy standards.
- Provide administrative support to the healthcare team, including scheduling appointments, managing inquiries related to medical records, and ensuring smooth clinic operations.
- Uphold strict confidentiality and security protocols for all patient information, adhering to professional and ethical standards at all times.
Required Skills
- Proven experience (at least 1 year) in administrative support, data entry, or record management, preferably in a healthcare or public health setting.
- Excellent organizational and time management skills with a strong attention to detail and accuracy.
- Proficiency in using computer systems and data entry software (e.g., MS Office Suite, basic EMR systems).
- Ability to maintain strict confidentiality of sensitive patient information and adhere to privacy regulations.
- Strong verbal and written communication skills in Portuguese and English.
- High school diploma or equivalent.
Preferred Qualifications
- Post-secondary education or certification in Health Information Management, Office Administration, or a related field.
- Familiarity with medical terminology and public health data collection processes.
- Experience working with international Non-Governmental Organizations (NGOs) or in a rural healthcare context in Mozambique.
- Ability to work independently with minimal supervision and as part of a multidisciplinary team in a fast-paced environment.
Perks & Benefits
- Competitive salary commensurate with experience and qualifications.
- Flexible working hours to support a healthy work-life balance.
- Comprehensive health and wellness benefits package.
- Opportunities for professional development, training, and career growth within a global organization.
- A supportive, inclusive, and collaborative work environment.
- The opportunity to contribute to a leading global health organization and make a tangible, positive impact on community health in Mozambique.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your CV and a compelling cover letter highlight your relevant experience, proficiency in data management, and explain why you are a suitable candidate for this Medical Records Assistant role. In your cover letter, please also mention your availability and preferred flexible working arrangements. Only shortlisted candidates will be contacted for an interview.