About Company
Access Financial Services Limited is a leading microfinance institution in Jamaica, dedicated to empowering individuals and small businesses by providing accessible financial solutions. For over two decades, we’ve been a pillar in communities across the island, offering a range of loan products designed to foster economic growth and improve livelihoods. Our commitment extends beyond just providing capital; we believe in building lasting relationships with our clients, understanding their unique needs, and supporting their journey towards financial independence. We pride ourselves on our customer-centric approach, operational efficiency, and a culture that values integrity, teamwork, and innovation. Joining Access Financial means becoming part of a dynamic team that makes a tangible difference in the lives of many Jamaicans every single day. We are deeply rooted in the communities we serve, and our mission is to create opportunities where they are needed most.
Job Description
Are you a meticulous and detail-oriented individual looking for a meaningful role with flexible hours? Access Financial Services Limited is seeking a dedicated Microloan Processing Clerk to join our team in Trench Town, Kingston. In this vital role, you will be instrumental in the efficient and accurate processing of microloan applications, directly contributing to our mission of fostering financial inclusion and economic empowerment within the community. This position offers the flexibility to manage your work-life balance while making a significant impact.
As a Microloan Processing Clerk, you will be the backbone of our loan application process. Your responsibilities will span from the initial intake of client documentation to the final stages of loan disbursement, ensuring every step adheres to our stringent policies and regulatory requirements. You will engage with client data, verify information, conduct basic background checks, and prepare loan files for review by our loan officers. The ideal candidate will possess exceptional organizational skills, a keen eye for detail, and a commitment to maintaining confidentiality and accuracy in all tasks. You’ll work closely with our loan officers and customer service representatives to ensure a seamless and positive experience for our clients, many of whom are accessing formal financial services for the first time. This role is perfect for someone who thrives in a structured environment but appreciates the autonomy that comes with managing their workload efficiently within flexible hours. You will learn the intricacies of microfinance operations and gain valuable experience in a rapidly growing sector, all while being part of a supportive and community-focused team. Your contribution will directly facilitate access to much-needed capital for entrepreneurs and families in Trench Town, helping them achieve their financial goals and contribute to local economic development. We believe in empowering our employees as much as we empower our clients, providing an environment where your skills are valued, and your growth is encouraged.
Key Responsibilities
- Receive, review, and verify microloan application forms and supporting documents for completeness and accuracy.
- Perform data entry of client information and loan details into the company's internal processing systems with precision.
- Conduct preliminary checks and due diligence on client information, including verifying identification and residential details.
- Liaise with clients, loan officers, and other internal departments to resolve discrepancies or gather additional information.
- Prepare loan files, ensuring all necessary documentation is properly compiled, organized, and ready for approval.
- Maintain strict confidentiality of all client information and financial data.
- Assist in the preparation of loan disbursement documents and schedules.
- Monitor and update client accounts and loan statuses as required.
- Ensure all processing activities comply with company policies, procedures, and relevant regulatory guidelines.
- Provide administrative support to the loan department as needed, including filing and record-keeping.
Required Skills
- Minimum of 1 year experience in an administrative, clerical, or data entry role, preferably within a financial institution.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Exceptional data entry speed and accuracy.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal abilities.
- Proven ability to maintain confidentiality and handle sensitive information with discretion.
- Ability to work independently and manage time effectively with flexible hours.
Preferred Qualifications
- Associate's Degree or Diploma in Business Administration, Finance, or a related field.
- Familiarity with microfinance operations or basic lending principles.
- Experience using financial software or customer relationship management (CRM) systems.
- Residency in or proximity to Trench Town, Kingston.
Perks & Benefits
- Competitive hourly wage with flexible scheduling options.
- Opportunity to make a tangible impact on community development.
- Professional growth and learning opportunities within the financial services sector.
- Supportive and collaborative team environment.
- Access to training and development programs.
- Employee wellness initiatives.
- Contribution to a reputable and socially responsible organization.
How to Apply
Interested candidates are invited to submit their detailed resume and a cover letter outlining their qualifications and experience to the email address provided. Please indicate ‘Microloan Processing Clerk – Flexible Hours – Trench Town’ in the subject line of your email. We encourage you to highlight your experience with flexible work arrangements and your understanding of the Trench Town community. Only shortlisted candidates will be contacted for an interview. We look forward to receiving your application by clicking the link below!