About Company
Lesotho PostBank is a leading financial institution dedicated to providing accessible and reliable banking services across the Kingdom of Lesotho. Our mission is to foster financial inclusion and empower communities by offering a range of innovative products and services, from savings accounts to payment solutions. With a strong commitment to local development, we pride ourselves on building lasting relationships with our customers and contributing positively to the economic growth of the areas we serve. We believe in nurturing talent and providing an environment where our employees can grow professionally and make a real difference in the lives of Basotho.
Job Description
Are you a highly organized, proactive, and detail-oriented individual looking to kickstart your career in a dynamic and supportive environment? Lesotho PostBank is actively seeking a dedicated Office Assistant to join our team in Mpharane, Leribe. This is an immediate hiring opportunity for someone eager to provide essential administrative support and ensure the smooth daily operations of our local office. As an Office Assistant, you will be the backbone of our administrative functions, responsible for a variety of tasks that keep our operations running efficiently and effectively. You will play a crucial role in maintaining an organized workspace, managing communications, and assisting both staff and customers with a positive and professional attitude. This position offers a fantastic opportunity for an enthusiastic individual to gain valuable experience within the financial services sector, develop key administrative skills, and grow alongside a reputable national institution. We are looking for someone who thrives in a busy setting, can prioritize tasks effectively, and possesses excellent communication skills. If you are ready to contribute your talents to a company that values its employees and its community, we encourage you to apply today!
Key Responsibilities
- Manage and direct incoming calls, emails, and correspondence, ensuring timely and professional responses.
- Maintain organized filing systems, both digital and physical, for easy retrieval of documents.
- Assist with data entry, document preparation, and other clerical tasks as required.
- Coordinate office supplies inventory, place orders, and ensure the office is well-stocked and equipped.
- Welcome visitors and clients with a friendly demeanor, directing them to the appropriate personnel or services.
- Support team members with various administrative duties, contributing to a collaborative work environment.
- Handle basic financial transactions and record-keeping under supervision, ensuring accuracy and compliance.
Required Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills in English and Sesotho.
- Strong organizational and time management abilities.
- Attention to detail and a high level of accuracy in all tasks.
- Ability to work independently and as part of a team.
- Demonstrated problem-solving skills and initiative.
- Basic knowledge of office equipment (printers, scanners, photocopiers).
Preferred Qualifications
- A certificate or diploma in Office Administration, Business Management, or a related field.
- Previous experience (even part-time or internship) in an office or administrative setting.
- Familiarity with banking operations or financial services terminology.
- Experience with customer service or front-desk operations.
- Residency in or strong knowledge of the Mpharane/Leribe area.
Perks & Benefits
- Competitive salary package.
- Opportunities for professional development and career growth.
- Comprehensive health benefits and pension scheme.
- Paid time off and annual leave.
- A supportive and inclusive work environment.
- Contribution to community development through a reputable national institution.
How to Apply
Ready to make an impact? Please click on the application link below to submit your detailed CV and a cover letter outlining your suitability for this role. In your cover letter, highlight your administrative experience, your proficiency with office tools, and why you are interested in joining Lesotho PostBank in Mpharane. We are reviewing applications immediately and encourage early submissions.