About Company
Standard Lesotho Bank is a leading financial institution in Lesotho, deeply committed to fostering economic growth and empowering communities. With a rich history of serving individuals, businesses, and government entities, we pride ourselves on our innovative financial solutions, unwavering customer service, and strong ethical principles. Our presence across the country ensures accessibility and convenience for our diverse clientele. At Standard Lesotho Bank, we believe our people are our greatest asset, and we strive to create an inclusive, supportive, and dynamic work environment where every employee can thrive, contribute meaningfully, and grow professionally. Joining our team means becoming part of a legacy of excellence and a future of shared prosperity in Lesotho.
Job Description
Are you a highly organized, proactive, and detail-oriented individual looking to kickstart or advance your career in a dynamic and supportive environment? Standard Lesotho Bank is seeking an enthusiastic Office Support Staff member to join our vibrant team in Berea Ha Kotsi, Teyateyaneng. This is an exciting opportunity to play a pivotal role in the smooth and efficient operation of our branch, directly contributing to our mission of delivering exceptional service to our valued customers and supporting the backbone of our local community operations.
As an Office Support Staff, you will be the cornerstone of our administrative functions, ensuring that daily operations run seamlessly. Your contributions will be critical in maintaining an organized workspace, managing crucial documentation with precision, and providing essential support to various departments and colleagues across the branch. This role offers a unique chance to develop a broad range of administrative skills, interact with diverse stakeholders from customers to senior management, and gain invaluable experience within the fast-paced, regulated banking sector. We are looking for someone who takes initiative, possesses excellent communication skills (both written and verbal), and has a strong commitment to accuracy and efficiency in all tasks. If you thrive in a collaborative atmosphere, are eager to learn and adapt to new challenges, and are dedicated to providing outstanding administrative support that keeps our operations running smoothly, we encourage you to apply and become a vital part of our growing family. Your ability to anticipate needs, troubleshoot minor issues proactively, and maintain a positive, professional attitude will be highly valued as you help us uphold our reputation for excellence and reliability. We value team players who are adaptable, possess a strong work ethic, and are ready to contribute positively to a productive and welcoming work environment. This role is more than just administrative; it’s about being an integral part of a team that serves the financial needs of the Berea Ha Kotsi community every day, ensuring that every interaction and internal process supports our overarching goal of financial empowerment.
Key Responsibilities
- Manage and organize physical and digital filing systems, ensuring quick retrieval of documents.
- Handle incoming and outgoing correspondence, including mail, emails, and calls, directing them to the appropriate personnel.
- Assist with scheduling appointments, meetings, and maintaining calendars for senior staff.
- Prepare and proofread reports, presentations, and other official documents with high accuracy.
- Maintain office supplies inventory, place orders, and ensure office equipment is in good working condition.
- Provide general administrative support to various departments, including data entry and record-keeping.
- Greet visitors and clients warmly, directing them appropriately and offering assistance as needed.
- Ensure the reception area and common office spaces are tidy and presentable at all times.
Required Skills
- Excellent written and verbal communication skills in English and Sesotho.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and time management abilities.
- High level of attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Proactive problem-solving skills and a positive attitude.
Preferred Qualifications
- Diploma or Certificate in Office Administration, Business Management, or a related field.
- Previous experience (1-2 years) in an administrative or office support role, preferably within the financial sector.
- Familiarity with banking operations and customer service principles.
- Experience with office management software or CRM systems.
Perks & Benefits
- Competitive salary package.
- Comprehensive health and wellness benefits.
- Retirement savings plan contributions.
- Opportunities for professional development and career growth within a leading financial institution.
- Access to continuous learning and training programs.
- Supportive and inclusive work environment.
- Employee banking benefits.
How to Apply
We invite qualified candidates to submit their applications by clicking on the link below. Please ensure your resume and cover letter highlight your relevant experience and why you are the ideal candidate for this role.