About Company
Clydesdale Bank, now proudly part of Virgin Money UK, is a leading financial services institution with a rich history rooted in Scottish communities, evolving into a major player across the UK. With a steadfast commitment to innovation, outstanding customer service, and robust community engagement, we are actively transforming the banking landscape to make it better for everyone. At Virgin Money UK, we champion a culture of collaboration, mutual respect, and diversity, empowering our colleagues to thrive and contribute meaningfully to our mission of building a bank that truly makes a positive difference. Our significant presence in Glasgow reflects our dedication to supporting local economies and consistently providing exceptional financial services. Join us and become an integral part of a forward-thinking organisation where your contributions are genuinely valued, and your professional growth is strongly encouraged.
Job Description
Are you an exceptionally organised, highly proactive, and impeccably discreet professional seeking a pivotal role within a dynamic and fast-paced executive environment? Clydesdale Bank, a valued part of Virgin Money UK, is actively seeking a highly skilled Personal Assistant to provide comprehensive support to a senior executive within our Executive Office. This critical full-time position, strategically based at our Partick, Glasgow location, demands a self-starter with impeccable judgment, superior communication skills, and the innate ability to manage complex schedules and shifting priorities with grace, precision, and efficiency. You will serve as the crucial linchpin in ensuring the executive’s demanding day runs seamlessly, acting as a professional gatekeeper, an efficient information conduit, and a dedicated project support specialist. This vital role extends significantly beyond traditional administrative duties, requiring strategic foresight, initiative, and the proactive ability to anticipate needs, thereby allowing the executive to focus on high-level decision-making and critical strategic initiatives. You will be entrusted to handle sensitive and confidential information with the utmost discretion, represent the executive with unwavering professionalism, and contribute positively to a high-performing and collaborative team culture. If you thrive in a challenging, fast-paced setting where precision, discretion, and a highly proactive approach are absolutely paramount, we strongly encourage you to apply and become an integral part of our leadership support structure. This is an unparalleled opportunity to work closely with senior leadership, gaining invaluable exposure to the strategic operations and inner workings of a major, reputable financial institution.
Key Responsibilities
- Proactively manage and optimise the executive's complex calendar, including scheduling meetings, appointments, and extensive travel arrangements.
- Act as the primary point of contact for internal and external stakeholders, expertly screening and prioritising communications, and drafting professional correspondence.
- Prepare comprehensive meeting materials, presentations, and detailed reports, ensuring absolute accuracy and timely delivery.
- Coordinate extensive domestic and international travel logistics, meticulously arranging itineraries, visas, accommodation, and ground transportation.
- Process expenses, invoices, and other financial documentation with meticulous attention to detail and adherence to company policies.
- Organise and facilitate executive meetings, including precise agenda setting, accurate minute-taking, and diligent tracking of action items to completion.
- Undertake thorough research, compile relevant data, and prepare concise summaries to effectively support executive decision-making.
- Assist with special projects and strategic initiatives as directed by the executive, requiring independent judgment, strong problem-solving skills, and consistent follow-through.
- Maintain highly organised digital and physical filing systems, ensuring complete confidentiality and easy, efficient retrieval of information.
- Anticipate executive needs, proactively identify potential challenges, and swiftly resolve scheduling conflicts or logistical issues before they arise.
Required Skills
- Proven experience (minimum 3 years) as a Personal Assistant or Executive Assistant supporting C-suite or senior executives.
- Exceptional organisational and time management skills with the ability to multitask and prioritise effectively under pressure.
- Outstanding written and verbal communication skills, with a strong command of English grammar and professional etiquette.
- Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams).
- High level of discretion and demonstrated ability to handle confidential information with utmost integrity and sensitivity.
- Demonstrated problem-solving abilities, strong initiative, and a proactive approach to task management.
- Superior interpersonal skills and the ability to build effective rapport with diverse internal and external stakeholders.
- Meticulous attention to detail and an unwavering commitment to accuracy in all tasks and deliverables.
- Ability to work independently with minimal supervision while also being a collaborative team player.
Preferred Qualifications
- Bachelor’s degree in Business Administration, Communications, or a related field.
- Prior experience within the financial services or banking industry.
- Familiarity with project management tools and methodologies (e.g., Jira, Asana).
- Certification in administrative professional training (e.g., CAP, PACE).
- Proficiency in additional virtual collaboration and communication platforms.
Perks & Benefits
- Competitive annual salary and attractive performance-based bonus scheme.
- Generous pension scheme with substantial employer contributions.
- Comprehensive private medical insurance for you and your family.
- 25 days annual leave, plus all bank holidays, with the option to buy or sell additional days.
- Extensive professional development and continuous training opportunities.
- Robust employee assistance program and comprehensive wellbeing initiatives.
- Access to exclusive employee discounts on Virgin Money financial products and services.
- Cycle to Work scheme and other eco-friendly commuter benefits.
- Vibrant, inclusive, and supportive company culture with regular social events and team building activities.
How to Apply
To apply for this exciting and impactful opportunity, please click on the application link below. You will be directed to a relevant job posting where you can submit your comprehensive CV and a compelling cover letter. In your cover letter, please outline your experience, specifically highlighting examples of your organisational skills, discretion, and proven ability to support senior leadership effectively, explaining why you are the ideal candidate for a Personal Assistant role in an executive office setting.