About Company
Safaricom PLC is a leading telecommunications company in Kenya, and indeed across Africa. For over two decades, we’ve been at the forefront of driving innovation and digital transformation, connecting millions of Kenyans to opportunities, information, and each other. Our extensive network and diverse product portfolio, including M-Pesa, voice, data, and enterprise solutions, empower individuals and businesses daily. We are committed to transforming lives through technology, guided by our purpose of transforming lives. Join a dynamic team that values integrity, innovation, and community impact, and contribute to shaping Kenya’s digital future.
Job Description
We are seeking a highly organized, proactive, and discreet Personal Assistant to provide comprehensive administrative support to our senior leadership team at Safaricom PLC. This pivotal role requires an individual with exceptional multitasking abilities, meticulous attention to detail, and a professional demeanor. You will be instrumental in ensuring the smooth and efficient operation of the leadership office, managing complex schedules, communications, and projects. This is more than just an administrative position; it’s an opportunity to become a trusted right-hand to our executives, anticipating their needs and proactively addressing challenges. The ideal candidate will thrive in a fast-paced environment, possess strong problem-solving skills, and demonstrate unwavering commitment to confidentiality and excellence. You will be a key facilitator, enabling our leaders to focus on strategic initiatives by handling day-to-day operational demands with expertise and efficiency. We are looking for someone who is not just an assistant, but a strategic partner in administrative excellence, contributing to the overall productivity and success of our senior management.
Key Responsibilities
- Manage and maintain complex calendars, including scheduling meetings, appointments, and travel arrangements for senior leadership.
- Act as a primary point of contact, screening and prioritizing incoming communications (emails, calls) and drafting responses where appropriate.
- Prepare and edit correspondence, reports, presentations, and other documents with high accuracy and attention to detail.
- Organize and coordinate internal and external meetings, including preparing agendas, taking minutes, and following up on action items.
- Handle confidential information with the utmost discretion and professionalism.
- Process expense reports, invoices, and other financial documentation.
- Coordinate domestic and international travel logistics, including flight bookings, accommodation, and ground transportation.
- Assist with special projects, research, and event planning as assigned by senior leadership.
- Maintain an organized filing system, both physical and digital.
- Foster a positive and efficient working environment within the executive office.
Required Skills
- Proven experience as a Personal Assistant or Executive Assistant to senior management.
- Exceptional organizational and time management skills.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
- Excellent written and verbal communication skills in English.
- High level of discretion and confidentiality.
- Ability to work independently and as part of a team.
- Strong problem-solving and decision-making abilities.
- Proactive and detail-oriented approach to tasks.
Preferred Qualifications
- A Bachelor's degree in Business Administration, Communication, or a related field.
- Experience in the telecommunications or technology industry.
- Familiarity with project management software and virtual communication platforms.
- Ability to communicate in Swahili is an added advantage.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive medical and life insurance coverage.
- Generous paid time off and holiday benefits.
- Opportunities for professional development and career growth.
- Access to a dynamic and innovative work environment.
- Employee wellness programs and initiatives.
- Contribution to a leading company shaping Kenya's digital future.
How to Apply
If you are a highly motivated and experienced Personal Assistant looking to make a significant impact within a leading organization, we encourage you to apply. Please click on the application link below to submit your resume and cover letter, detailing your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application.