About Company
Elevate your career with Career.zycto, a dynamic firm dedicated to connecting talent with opportunity across various sectors. We pride ourselves on fostering a professional yet welcoming environment where every team member contributes to our collective success. For a Receptionist, our office isn’t just a workspace; it’s a vibrant hub where your warm demeanor and organizational prowess will set the tone for every client interaction. Join a team that values your essential role in creating a positive first impression and ensuring smooth operations, making Career.zycto an ideal place to grow your front-office expertise.
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Job Description
Are you a highly organised, proactive, and friendly individual with a passion for delivering exceptional service? Career.zycto is seeking a dedicated Receptionist to be the welcoming face and efficient backbone of our bustling Gorgie office in Edinburgh. This pivotal role is far more than just answering phones; you’ll be the first point of contact for our valued clients, an integral part of our administrative team, and a key player in ensuring our daily operations run seamlessly.
As our Receptionist, you will orchestrate the flow of our front desk, manage client interactions with professionalism and warmth, and handle crucial scheduling tasks that keep our business moving forward. We are looking for someone who thrives in a fast-paced environment, possesses impeccable communication skills, and has a keen eye for detail. You will be responsible for creating an inviting atmosphere, handling queries with grace, and providing administrative support that empowers our consultants to focus on their core mission.
This is an exciting opportunity to join a growing company where your contributions are genuinely valued. You will play a critical role in shaping the client experience and supporting the overall efficiency of our office. If you are eager to take on a dynamic front-office role, where every day brings new challenges and opportunities to shine, then Career.zycto is the place for you. We foster a collaborative culture where your initiative is encouraged, and your professional development is supported. Be the friendly voice and organised mind that keeps Career.zycto connected and running smoothly.
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Key Responsibilities
- Warmly greet and welcome clients and visitors, ensuring an exceptional first impression.
- Manage incoming calls, emails, and correspondence, directing them to the appropriate department or individual.
- Maintain a tidy and professional reception area, reflecting the company's brand image.
- Schedule and coordinate meetings, appointments, and conference room bookings for staff and clients.
- Assist with administrative tasks such as data entry, filing, scanning, and preparing documents.
- Handle incoming and outgoing mail, couriers, and deliveries.
- Order and manage office supplies, ensuring adequate stock levels.
- Provide general administrative support to various departments as needed.
- Manage client inquiries and direct them efficiently, maintaining a high level of customer satisfaction.
- Assist in the coordination of office events and team activities.
Required Skills
- Proven experience as a Receptionist, Front Desk Representative, or similar role.
- Exceptional verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organisational and multitasking abilities with attention to detail.
- Professional attitude and appearance.
- Ability to be resourceful and proactive when issues arise.
- Excellent customer service skills.
Preferred Qualifications
- NVQ Level 2 or 3 in Business Administration or equivalent.
- Experience with scheduling software or CRM systems.
- Familiarity with office equipment (e.g., fax machines, printers, scanners).
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Generous holiday allowance.
- Opportunities for professional development and training.
- Friendly and supportive work environment.
- Pension scheme contribution.
- Modern office located in a vibrant area of Edinburgh.
- Team social events.
How to Apply
Ready to make a positive impact as our Receptionist? We encourage all qualified candidates to apply by clicking on the application link below. Please ensure your CV and cover letter highlight your relevant experience and why you believe you are the perfect fit for Career.zycto. We look forward to reviewing your application!
