About Company
Join a dynamic team at Career.zycto, where every interaction builds the foundation of our success. We are a rapidly growing organization focused on delivering exceptional support and a seamless experience for our clients and employees alike. For a Receptionist with a passion for organization and a heart for helping others navigate new beginnings, Career.zycto offers a stimulating environment. Here, your ability to create a welcoming atmosphere and provide vital relocation assistance will be celebrated, contributing directly to our reputation for outstanding service. We believe in empowering our front-line professionals to make a real impact from day one.
Advertisement
Job Description
Are you a highly organized, empathetic, and customer-focused individual looking to make a significant impact? Career.zycto is seeking a dedicated Receptionist with a special talent for Relocation Support to join our vibrant team in Chapel Trail, Pembroke Pines. This pivotal role is more than just managing a front desk; it’s about being the welcoming face and the helping hand for individuals and families embarking on new journeys. You will play a crucial role in ensuring a smooth transition for new hires and clients relocating to the area, providing comprehensive administrative support and acting as a primary point of contact. If you thrive in a fast-paced environment, possess exceptional communication skills, and are passionate about delivering top-tier service, we invite you to contribute your talents to our growing organization. This position requires someone who is not only a master of first impressions but also a detailed planner, capable of anticipating needs and resolving challenges with a proactive approach. You’ll be instrumental in creating a positive experience from the moment someone steps through our doors or reaches out for assistance. We value individuals who are resourceful, adaptable, and genuinely enjoy connecting with people from diverse backgrounds, helping them settle into their new community with ease and confidence. This is an exciting opportunity to blend administrative excellence with meaningful support.
Key Responsibilities
- Greet and welcome visitors, clients, and employees with warmth and professionalism.
- Manage incoming calls, directing them efficiently and accurately.
- Oversee the reception area, ensuring it remains tidy, welcoming, and well-stocked with necessary materials.
- Provide comprehensive relocation support to new hires and clients, including offering information on local amenities, housing resources, schools, and transportation.
- Assist with scheduling appointments, managing calendars, and coordinating meetings for various departments.
- Handle incoming and outgoing mail, packages, and deliveries.
- Maintain accurate records and databases related to visitor logs, incoming inquiries, and relocation assistance provided.
- Order and maintain office supplies, ensuring adequate stock levels.
- Serve as the first point of contact for general inquiries, resolving issues or escalating them appropriately.
- Collaborate with HR and other departments to ensure seamless onboarding and transition processes for relocating individuals.
- Perform various administrative tasks as assigned to support daily office operations.
Required Skills
- Minimum 2 years of experience in a reception, administrative, or customer service role.
- Exceptional verbal and written communication skills in English.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and multitasking abilities with excellent attention to detail.
- Demonstrated ability to maintain a professional demeanor and provide outstanding customer service.
- Empathetic and patient approach to assisting individuals, particularly those undergoing relocation.
- Ability to work independently and as part of a team in a dynamic environment.
Preferred Qualifications
- Associate's degree or higher in Business Administration, Hospitality, or a related field.
- Previous experience specifically in relocation support, HR administration, or real estate administration.
- Familiarity with local Chapel Trail, Pembroke Pines, and Broward County resources and amenities.
- Experience with multi-line phone systems and office management software.
- Bilingual proficiency (e.g., Spanish, Portuguese) is a strong plus.
Perks & Benefits
- Competitive salary and comprehensive benefits package.
- Paid time off and company holidays.
- Health, dental, and vision insurance options.
- 401(k) retirement plan with company match.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.
- Employee assistance program.
- On-site parking.
- Regular team-building events and company outings.
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please ensure your resume highlights your relevant experience, especially any background in customer service, administration, or relocation support. We look forward to reviewing your application and potentially welcoming you to our team!
Advertisement
