About Company
Join a dynamic team where your remote expertise in digital operations truly shapes our success. Career.zycto empowers businesses with cutting-edge recruitment solutions, streamlining processes and enhancing talent acquisition globally. We thrive on innovation, collaboration, and a commitment to leveraging technology for smarter outcomes. For a Remote Digital Operations Specialist, our agile environment offers unparalleled opportunities to optimize digital workflows, implement strategic tools, and drive efficiency across diverse projects. You’ll find a supportive culture that values initiative and rewards impactful contributions, ensuring your remote work is both challenging and profoundly rewarding. Embrace a role where your operational acumen directly fuels our growth.
Job Description
Career.zycto is on the lookout for a highly skilled and proactive Remote Digital Operations Specialist to join our innovative team. This pivotal role requires a professional who thrives in a virtual environment, bringing a keen eye for detail, a passion for operational excellence, and a deep understanding of digital tools and platforms. As a Remote Digital Operations Specialist, you will be instrumental in optimizing our digital workflows, ensuring seamless integration of technologies, and driving efficiency across all recruitment and internal operational processes. You’ll be the architect behind our digital infrastructure’s smooth functioning, directly impacting our ability to deliver exceptional service to clients and candidates alike.
Your day-to-day will involve a diverse range of tasks, from managing CRM systems and marketing automation platforms to overseeing data integrity and implementing new digital solutions. We’re seeking someone who not only reacts to operational needs but anticipates them, proposing and executing improvements that enhance productivity and user experience. This is a unique opportunity to shape the digital backbone of a rapidly growing company, working autonomously while remaining a vital part of a collaborative, remote-first culture. If you are a self-starter with a strong analytical mindset, proficient in various digital operational tools, and eager to make a tangible impact from anywhere, we encourage you to apply.
Key Responsibilities
- Manage and optimize various digital platforms including CRM, ATS, marketing automation, and project management tools to ensure maximum efficiency.
- Develop, implement, and maintain efficient digital workflows and standard operating procedures (SOPs) across the organization.
- Ensure data integrity and accuracy across all digital systems, performing regular audits and clean-ups to maintain high-quality data.
- Provide technical support and comprehensive training to internal teams on digital tools and operational processes.
- Identify opportunities for automation and integration to streamline operations, reduce manual effort, and improve productivity.
- Monitor system performance, troubleshoot technical issues, and collaborate effectively with vendors for timely resolutions.
- Contribute to the selection, implementation, and successful roll-out of new digital technologies and operational solutions.
- Generate insightful reports and dashboards to track key operational metrics and provide actionable insights for continuous improvement.
- Stay updated with industry best practices and emerging digital tools to ensure continuous operational enhancement and competitive advantage.
- Support digital marketing initiatives by ensuring proper tracking, lead flow management, and accurate data segmentation.
Required Skills
- Proven experience (3+ years) in digital operations, system administration, or a similar role.
- Strong proficiency with CRM systems (e.g., Salesforce, HubSpot) and Applicant Tracking Systems (ATS).
- Demonstrable experience with marketing automation platforms (e.g., Mailchimp, HubSpot Marketing).
- Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
- Advanced knowledge of Microsoft Office Suite or Google Workspace, especially Excel/Sheets for data manipulation.
- Solid understanding of digital project management methodologies and tools.
- Exceptional communication and interpersonal skills, both written and verbal, for effective collaboration.
- Ability to work independently, manage multiple priorities, and meet deadlines in a fully remote environment.
Preferred Qualifications
- Bachelor's degree in Business Administration, Information Technology, or a related field.
- Certifications in relevant digital platforms (e.g., Salesforce Administrator, HubSpot Certified).
- Experience with API integrations and workflow automation tools (e.g., Zapier, Make).
- Familiarity with data visualization tools (e.g., Tableau, Power BI) for reporting.
- Experience in the recruitment or HR technology industry.
Perks & Benefits
- Fully remote work environment with flexible hours for work-life balance.
- Competitive salary and performance-based bonuses.
- Generous holiday allowance to recharge and relax.
- Comprehensive professional development and training opportunities.
- Health and wellness programs to support employee well-being.
- Dynamic, supportive, and collaborative team culture.
- Opportunity to make a significant impact on company growth and strategic direction.
- Access to a modern tech stack and innovative tools.
How to Apply
Ready to take the next step in your digital operations career? We invite you to apply by clicking on the link below. Please ensure your resume highlights your experience with digital platforms and operational optimization. We look forward to reviewing your application and exploring how your expertise can contribute to Career.zycto’s success.
