About Company
CBZ Bank Limited is one of Zimbabwe’s largest and most diversified financial services groups. With a robust network of branches and digital platforms, CBZ is committed to providing innovative banking, insurance, and wealth management solutions to individuals, businesses, and corporates across the nation. We are dedicated to fostering a culture of excellence, customer-centricity, and continuous growth, ensuring our employees are empowered to make a significant impact while building rewarding careers. Our vision is to be the leading financial services institution in Zimbabwe, driven by integrity, innovation, and a profound commitment to our community and employees.
Job Description
Are you an organizational wizard with a passion for creating exceptional first impressions? Do you thrive in a flexible, remote work environment where your precision and creativity can shine? CBZ Bank Limited is seeking a dedicated and meticulous Remote Onboarding Checklist Creator to join our dynamic team and revolutionize how our new employees begin their journey with us. This is a unique opportunity to shape the foundational experience for every new hire, ensuring a seamless, engaging, and highly efficient onboarding process from day one.
At CBZ Bank, we understand that a successful onboarding experience is crucial for employee satisfaction, productivity, and long-term retention. As our Remote Onboarding Checklist Creator, you will be instrumental in designing, developing, and implementing comprehensive, role-specific onboarding checklists and workflows for our diverse workforce across various departments. You will work closely with HR business partners, IT specialists, and departmental managers to gather requirements, identify crucial touchpoints, and integrate best practices into our digital onboarding solutions.
Your primary goal will be to transform complex information into clear, actionable, and engaging steps, ensuring that every new hire, regardless of their role or location, feels welcomed, informed, and equipped for success. This includes creating user-friendly guides, templates, frequently asked questions (FAQs), and resource repositories that empower new employees to navigate their initial weeks with confidence. You will be responsible for maintaining the accuracy and compliance of all onboarding documentation, ensuring it aligns with CBZ Bank’s internal policies and relevant labor regulations.
This remote position offers the flexibility of managing your own schedule while contributing significantly to a leading financial institution. We are looking for someone who is highly organized, possesses exceptional attention to detail, and can work autonomously to meet deadlines. You will leverage modern project management tools and digital collaboration platforms to track progress, identify bottlenecks, and continuously refine our onboarding processes based on feedback from new hires and stakeholders. Your proactive approach to problem-solving and your ability to anticipate needs will be invaluable in shaping an onboarding experience that truly sets our employees up for success.
Join CBZ Bank Limited and become a cornerstone in building a positive and productive culture from the very first interaction. If you are passionate about employee experience, possess a keen eye for detail, and are eager to make a tangible impact in a remote setting, we invite you to contribute your expertise to our growing team. We value innovation, collaboration, and a commitment to excellence in all we do, and we believe your skills can help us achieve new heights in employee engagement.
Key Responsibilities
- Design, develop, and maintain comprehensive onboarding checklists and workflows for various roles and departments.
- Collaborate with HR, IT, and department heads to identify key onboarding requirements and integrate them into streamlined processes.
- Create engaging and user-friendly materials (e.g., guides, templates, FAQs) to support new hires' successful integration.
- Ensure all onboarding documentation is up-to-date, compliant with internal policies, and adheres to relevant labor laws.
- Implement feedback mechanisms to continuously improve the onboarding experience based on new hire and stakeholder input.
- Utilize project management tools to track the progress of onboarding tasks and identify bottlenecks.
- Research and recommend best practices in remote onboarding and employee experience.
- Provide regular updates and reports on onboarding process effectiveness to relevant stakeholders.
Required Skills
- Proven experience (2+ years) in HR, operations, project management, or a related field focusing on process design.
- Exceptional organizational skills and meticulous attention to detail.
- Strong written and verbal communication skills in English.
- Proficiency in using digital collaboration tools (e.g., Google Workspace, Microsoft 365, Slack, Trello).
- Ability to work independently and manage multiple priorities in a remote, flexible schedule environment.
- A proactive problem-solver with a strong ability to take initiative and ownership.
Preferred Qualifications
- Bachelor's degree in Human Resources, Business Administration, Project Management, or a related field.
- Experience with HR Information Systems (HRIS) or Applicant Tracking Systems (ATS).
- Familiarity with instructional design principles or content creation for adult learning.
- Prior experience in a fully remote or hybrid work environment.
- Understanding of the financial services industry is a significant advantage.
Perks & Benefits
- Flexible working hours to promote work-life balance and autonomy.
- Opportunity for continuous professional development and skill enhancement.
- Access to a supportive, collaborative, and results-oriented remote team environment.
- Competitive monthly salary paid in USD.
- Contribution towards remote work setup or internet stipend.
- Generous leave policy and health benefits.
How to Apply
If you are ready to make a significant impact on our employee journey and thrive in a flexible, remote setting, we encourage you to apply! Please click on the application link below to submit your detailed CV and a compelling cover letter outlining your experience and why you are the ideal candidate for this role. We look forward to reviewing your application.