About Company
National Commercial Bank Jamaica Limited (NCB) is Jamaica’s largest financial institution and a leading provider of financial services across the Caribbean. With a rich history spanning over 180 years, NCB is deeply committed to driving economic growth, fostering innovation, and delivering exceptional value to our customers and communities. We pride ourselves on a culture of integrity, excellence, and customer-centricity, constantly adapting to the evolving digital landscape to provide cutting-edge banking solutions. At NCB, we believe our people are our greatest asset, and we are dedicated to creating a supportive and dynamic work environment where talent can thrive and careers can flourish. Join us in shaping the future of banking in Jamaica.
Job Description
Are you meticulously organized, detail-oriented, and thrive in a remote work environment? National Commercial Bank Jamaica Limited (NCB) is seeking a dedicated Remote Onboarding Documentation Assistant to join our dynamic team. In this pivotal role, you will be instrumental in ensuring the seamless and efficient onboarding process for our new employees and clients. This includes meticulous management of all necessary documentation, verifying accuracy, and ensuring compliance with our stringent internal policies and regulatory requirements. As a Remote Onboarding Documentation Assistant, you will play a crucial part in setting the stage for a positive experience from day one. You will be responsible for handling sensitive information with the utmost confidentiality and discretion, contributing significantly to our operational efficiency and the overall success of our onboarding initiatives. This position offers a unique opportunity to contribute to a leading financial institution while enjoying the flexibility and autonomy of working from your preferred remote location within Savanna-la-Mar, Westmoreland Parish, Jamaica. We are looking for someone who is proactive, possesses excellent communication skills, and has a strong commitment to accuracy and efficiency, even when working independently. If you are passionate about administrative excellence and ready to make a tangible impact in a fast-paced banking environment, we encourage you to apply.
Key Responsibilities
- Efficiently organize, manage, and maintain all new hire and client onboarding documentation in digital and physical formats.
- Verify the accuracy and completeness of all submitted documents, identifying and resolving any discrepancies promptly.
- Coordinate effectively with various internal departments, including HR, IT, Legal, and Compliance, to ensure all onboarding requirements are met.
- Assist in the creation, preparation, and distribution of onboarding kits, welcome packages, and other essential materials.
- Ensure strict adherence to NCB's internal policies, regulatory guidelines, and data privacy laws (e.g., GDPR, local data protection acts).
- Maintain the highest level of confidentiality for all sensitive employee and client information.
- Provide comprehensive administrative support to the HR and operations teams as needed, including scheduling and correspondence.
- Process and update information in relevant HRIS or document management systems with precision.
- Proactively follow up on outstanding documentation and information from new hires or clients.
Required Skills
- Exceptional organizational and time management skills with a proven ability to prioritize tasks effectively in a remote setting.
- Impeccable attention to detail and a high degree of accuracy in data entry and document review.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfortable with digital document management.
- Strong written and verbal communication skills in English, capable of clear and concise interaction.
- Demonstrated ability to work independently, take initiative, and manage a workload effectively without direct supervision.
- Unwavering commitment to maintaining discretion and confidentiality with sensitive information.
- Basic understanding of data privacy principles and best practices.
- Reliable high-speed internet connection and a suitable home office environment for remote work.
Preferred Qualifications
- Associate's or Bachelor's degree in Business Administration, Human Resources, or a related field.
- Previous experience (1-2 years) in an administrative, data entry, or documentation management role, particularly in a remote capacity.
- Familiarity with Human Resources Information Systems (HRIS) or other document management software.
- Prior experience working within the financial services industry or a regulated environment.
- Knowledge of Jamaican labor laws and regulatory compliance related to employee onboarding.
Perks & Benefits
- Competitive annual salary and comprehensive benefits package.
- Opportunities for professional development, training, and career advancement within a leading financial institution.
- A supportive and collaborative remote work environment.
- Employee assistance program for personal and professional support.
- Health, dental, and life insurance benefits.
- Access to various wellness programs and initiatives.
- Contributory pension scheme.
- Employee banking benefits and discounts.
How to Apply
Interested candidates are invited to apply online through our official careers portal. Please click the link below, search for the ‘Remote Onboarding Documentation Assistant’ position, and submit your detailed resume and a compelling cover letter. Ensure your application highlights your relevant skills, experience, and why you are a perfect fit for this remote role at National Commercial Bank Jamaica Limited. We look forward to reviewing your application.