About Company
GCB Bank Ltd. is one of Ghana’s largest and most reputable banks, with a rich history spanning over six decades. Established in 1953, GCB Bank has grown to become a leading financial institution, offering a comprehensive range of banking services to individuals, businesses, and corporate clients across the nation. With a vast network of branches and digital platforms, we are committed to driving financial inclusion and supporting economic growth in Ghana. At GCB, we believe in fostering a dynamic and inclusive work environment where innovation, integrity, and customer-centricity are paramount. Join our team and be part of an institution that is shaping the future of banking in Ghana, contributing to the financial well-being of millions, and maintaining the highest standards of operational excellence and regulatory compliance.
Job Description
Are you meticulously detail-oriented with a keen eye for accuracy? Do you thrive in a remote work environment and possess a strong understanding of compliance standards for digital content? GCB Bank Ltd. is seeking a dedicated Remote Website Listing Compliance Checker to join our growing digital operations team. In an increasingly digital world, ensuring the integrity and compliance of our online presence is critical for maintaining trust, adhering to regulatory requirements, and upholding our brand reputation. This role is pivotal in safeguarding the quality and accuracy of all website listings, promotional content, product descriptions, and regulatory disclosures displayed on our various digital platforms.
As a Remote Website Listing Compliance Checker, you will be responsible for systematically reviewing and verifying all publicly accessible content on GCB Bank’s websites and affiliated digital channels. Your primary objective will be to identify any discrepancies, non-compliance with internal policies, industry regulations (e.g., Bank of Ghana directives, data protection laws), and general best practices for online content. This is a crucial role that requires exceptional attention to detail, strong analytical skills, and the ability to work independently while contributing to a larger team’s objectives. You will play a vital role in ensuring that all information presented to our customers and the public is accurate, current, compliant, and reflective of GCB Bank’s high standards. This fully remote position offers the flexibility to work from your home in Wa, Upper West, while being an integral part of a forward-thinking financial institution.
Key Responsibilities
- Conduct regular, thorough reviews of GCB Bank's official websites and digital platforms to ensure all listings, content, and disclosures comply with internal policies, brand guidelines, and external regulatory requirements.
- Verify the accuracy and currency of information displayed, including product features, interest rates, terms and conditions, contact details, and promotional offers.
- Identify and report any instances of non-compliance, misinformation, grammatical errors, broken links, or inconsistencies in content.
- Collaborate with marketing, legal, and product teams to clarify compliance issues and ensure corrective actions are implemented promptly.
- Maintain detailed records of compliance checks, identified issues, and resolutions using designated tracking systems.
- Stay updated on changes in relevant banking regulations, digital content guidelines, and industry best practices to proactively inform content strategies.
- Assist in the development and refinement of compliance checklists and review processes to enhance efficiency and effectiveness.
- Provide constructive feedback on content creation to ensure initial drafts meet compliance standards.
- Participate in virtual team meetings and training sessions to foster a collaborative and knowledgeable work environment.
Required Skills
- Exceptional attention to detail and accuracy.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills in English.
- Proficiency in using web browsers and basic content management systems (CMS).
- Ability to work independently and manage time effectively in a remote setting.
- Basic understanding of regulatory compliance principles, particularly in a financial context.
- High level of integrity and discretion when handling sensitive information.
- Proficient in Microsoft Office Suite (Word, Excel).
Preferred Qualifications
- Bachelor's degree in Business Administration, Marketing, Communications, Law, or a related field.
- Previous experience (1+ years) in content moderation, quality assurance, compliance, or a similar detail-oriented role.
- Familiarity with digital marketing principles and web content best practices.
- Experience working within the financial services industry in Ghana.
- Knowledge of Ghana's digital address system and local regulatory landscape.
Perks & Benefits
- Competitive salary package.
- Comprehensive health insurance.
- Opportunities for professional development and career growth within a leading bank.
- Supportive remote work environment with necessary tools and resources.
- Flexible working hours to promote work-life balance.
- Employee wellness programs.
- Contribution to a reputable and socially responsible organization.
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your CV and cover letter highlight your experience in compliance, attention to detail, and ability to work effectively in a remote environment. We look forward to receiving your application!