About Company
Uroa Bay Beach Resort is a stunning 4-star resort nestled along the pristine white sands of Uroa Beach on the eastern coast of Zanzibar. Renowned for its breathtaking ocean views, lush tropical gardens, and exceptional hospitality, we offer guests an unforgettable island escape. Our commitment to excellence extends to every aspect of our service, from our comfortable accommodations to our exquisite dining experiences. We pride ourselves on creating a welcoming and vibrant atmosphere for both our international guests and our dedicated team members. Join us in providing world-class service in a truly idyllic setting.
Job Description
Are you a friendly, detail-oriented individual with a knack for numbers and a passion for customer service? Uroa Bay Beach Resort is seeking a motivated and reliable Part-Time Restaurant Cashier Operator to join our dynamic food and beverage team. In this pivotal role, you will be the final point of contact for our guests’ dining experience, ensuring smooth and accurate transactions while upholding our high standards of service. You will handle all monetary and credit card transactions, process orders, and provide guests with accurate information regarding their bills. This position requires someone who is trustworthy, efficient, and able to maintain a positive and professional demeanor even during peak hours. If you thrive in a fast-paced environment and enjoy contributing to a memorable guest experience, we encourage you to apply. This is an excellent opportunity to grow your skills within a leading hospitality establishment in one of the most beautiful locations in Zanzibar. Your contribution will directly impact our guests’ satisfaction and our resort’s reputation for exceptional service.
Key Responsibilities
- Process cash, credit card, and other payment transactions accurately and efficiently using our Point of Sale (POS) system.
- Issue receipts, refunds, change, or tickets to customers.
- Handle guest inquiries regarding billing, menu items, and resort services with professionalism and a helpful attitude.
- Maintain a clean and organized cashier station, ensuring all necessary supplies are stocked.
- Reconcile cash drawers at the beginning and end of shifts, reporting any discrepancies.
- Assist with basic guest service duties, such as seating guests or answering phone calls, when needed.
- Communicate effectively with kitchen staff, servers, and management to ensure smooth service flow.
- Adhere to all company policies and procedures, including health and safety regulations.
- Contribute to a positive team environment by assisting colleagues as required.
Required Skills
- Proven experience as a cashier or in a similar customer service role, minimum 6 months.
- Strong numerical aptitude and attention to detail for accurate cash handling.
- Excellent customer service and communication skills.
- Ability to work efficiently and calmly under pressure.
- Basic computer proficiency and ability to learn new POS systems quickly.
- High school diploma or equivalent.
- Proficiency in English; knowledge of Swahili is a significant advantage.
Preferred Qualifications
- Experience in the hospitality or restaurant industry.
- Familiarity with common POS software used in hotels or restaurants.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A positive attitude and a strong work ethic.
Perks & Benefits
- Competitive part-time salary.
- Opportunity to work in a beautiful beachfront resort environment.
- Complimentary staff meals during shifts.
- Supportive and friendly team culture.
- Opportunities for career growth and development within the hospitality sector.
- Training on resort-specific POS systems and guest service standards.
How to Apply
If you are passionate about delivering excellent service and meet the qualifications listed, we invite you to apply. Please click on the application link below to submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!