About Company
Elevate your career in hospitality! Career.zycto is a dynamic recruitment partner specializing in connecting top talent with thriving restaurant environments across the Pacific Northwest. We believe that outstanding service begins with exceptional leadership, and we’re committed to fostering a supportive, growth-oriented culture where your supervisory skills can truly shine. We work with establishments that value innovation, team collaboration, and a dedication to culinary excellence. For a Restaurant Supervisor, this means joining a team where your leadership directly impacts guest satisfaction and operational success, with ample opportunity for professional development and career advancement. Discover where your passion for food and people can take you.
Job Description
Are you an experienced and enthusiastic leader with a passion for the culinary world and a knack for inspiring teams? Career.zycto is seeking a dedicated and flexible Restaurant Supervisor to join a vibrant and growing restaurant within our network here in Portland, Oregon. This is an incredible opportunity for a proactive individual to step into a pivotal role, overseeing daily front-of-house operations, ensuring exceptional guest experiences, and fostering a positive and productive work environment.
Our partner restaurant, a beloved establishment known for its innovative menu and welcoming ambiance, prides itself on delivering outstanding service and a memorable dining atmosphere. As a Restaurant Supervisor, you will be instrumental in upholding these high standards, working closely with the management team to streamline operations, manage inventory, and maintain impeccable service quality. This role offers flexible scheduling, understanding the need for work-life balance while ensuring operational needs are met, allowing you to contribute significantly without sacrificing personal commitments. We are looking for someone who can confidently manage shifts, resolve customer issues with grace, and motivate a diverse team to achieve shared goals in a dynamic, fast-paced setting.
You will be responsible for a wide range of duties, from executing efficient opening and closing procedures to precise cash handling, continuous staff training, and ensuring strict compliance with all health, safety, and hygiene regulations. Your ability to lead by example, communicate effectively with both staff and guests, and make quick, informed decisions under pressure will be key to your success. Beyond daily tasks, you’ll play a crucial role in staff development, providing coaching and feedback to enhance team performance and morale. If you thrive in an environment where your leadership directly impacts both employee satisfaction and guest delight, possess strong organizational skills, and are committed to continuous improvement, this role provides a platform for significant professional growth. Career.zycto values supervisors who are not just managers but mentors, helping their teams grow and develop their own skills and careers. Join us and help shape the future of dining experiences in one of Portland’s most exciting culinary scenes.
Key Responsibilities
- Supervise and coordinate the daily activities of restaurant staff, ensuring smooth and efficient operations.
- Oversee front-of-house service, maintaining high standards of guest satisfaction and service quality.
- Train, coach, and motivate team members, fostering a positive and productive work environment.
- Manage shift schedules, breaks, and task assignments to ensure adequate staffing and coverage.
- Handle guest inquiries, concerns, and complaints professionally and efficiently.
- Perform opening and closing duties, including cash handling, reconciliation, and securing the premises.
- Monitor inventory of supplies and equipment, assisting with ordering and stock rotation.
- Ensure compliance with all health, safety, and sanitation regulations.
- Collaborate with kitchen staff and management to maintain seamless service flow.
- Conduct regular inspections of dining areas and equipment to ensure cleanliness and functionality.
Required Skills
- Proven experience in a supervisory role within a restaurant or hospitality setting.
- Strong leadership and team-building abilities.
- Excellent communication and interpersonal skills.
- Proficiency in point-of-sale (POS) systems and basic computer applications.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Exceptional problem-solving and decision-making capabilities.
- Strong organizational and time management skills.
- Knowledge of food safety and sanitation standards (e.g., ServSafe certification or equivalent).
Preferred Qualifications
- Associate's or Bachelor's degree in Hospitality Management or a related field.
- Experience with inventory management and cost control.
- Familiarity with local health and liquor laws.
- Bilingual proficiency (English and Spanish or other relevant languages).
Perks & Benefits
- Competitive salary and flexible scheduling options.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- Opportunities for professional development and career advancement.
- Employee meal discounts.
- Positive and supportive work environment.
- 401(k) retirement plan with company match.
How to Apply
Ready to take the next step in your hospitality career? We encourage all qualified candidates to click on the link below to apply for this exciting opportunity. Please submit your resume and a brief cover letter outlining your relevant experience and why you believe you’d be a great fit for our team. We look forward to reviewing your application!
