About Company
Porto Bello Restaurant is a cherished dining establishment renowned for its warm ambiance, delectable cuisine, and exceptional service. Located in the vibrant community of Riversdale, St. Catherine, we pride ourselves on creating memorable experiences for our guests, whether they’re enjoying a casual meal or celebrating a special occasion. We believe that outstanding food is only half the story; it’s the genuine care and professional service from our team that truly sets us apart. We are dedicated to fostering a supportive and energetic work environment where every team member is valued and encouraged to grow. Join us and become a part of a team committed to culinary excellence and unparalleled hospitality.
Job Description
We are seeking an enthusiastic and dedicated Full-Time Restaurant Waiter to join our dynamic dining service team at Porto Bello Restaurant in Riversdale, St. Catherine. As a Restaurant Waiter, you will be the face of our establishment, playing a crucial role in ensuring our guests have an enjoyable and seamless dining experience from the moment they step through our doors until their departure. Your responsibilities will extend beyond simply taking orders; you will act as a guide through our menu, offering recommendations, responding to inquiries with confidence, and anticipating guest needs. This role requires an individual with excellent interpersonal skills, a keen eye for detail, and a passion for delivering top-tier customer service. You will work closely with kitchen staff, bar staff, and other front-of-house colleagues to maintain a harmonious and efficient service flow. If you are a proactive team player who thrives in a fast-paced environment and is committed to making every guest feel special, we invite you to bring your talent to Porto Bello Restaurant and contribute to our tradition of excellence.
Key Responsibilities
- Warmly greet and seat guests, presenting menus and daily specials.
- Accurately take food and beverage orders, utilizing our POS system, and relaying them to the kitchen and bar.
- Serve food and beverages promptly and professionally, ensuring presentation standards are met.
- Monitor dining area for cleanliness and ensure tables are properly set and cleared.
- Address guest inquiries and resolve any service issues promptly and courteously, escalating when necessary.
- Process payments efficiently and accurately, handling cash and card transactions.
- Collaborate effectively with kitchen and bar staff to ensure smooth service delivery.
- Maintain a thorough knowledge of menu items, ingredients, preparation methods, and wine pairings.
- Adhere to all health and safety regulations, including food handling and hygiene standards.
- Assist with opening and closing duties, including setting up and breaking down the dining area.
Required Skills
- Exceptional customer service and interpersonal skills
- Strong verbal communication abilities
- Ability to work effectively in a team-oriented environment
- Excellent attention to detail and organizational skills
- Ability to multitask and remain calm under pressure
- Basic mathematical skills for order taking and payment processing
- Physical stamina to stand, walk, and carry trays for extended periods
- A positive attitude and a professional demeanor
Preferred Qualifications
- Previous experience (6+ months) in a full-service restaurant or hospitality setting
- Familiarity with POS (Point of Sale) systems
- Knowledge of food safety and sanitation practices
- High school diploma or equivalent
Perks & Benefits
- Competitive hourly wage plus excellent tips
- Staff meal discounts
- Opportunities for professional growth and development
- Supportive and collaborative team environment
- Uniform provided
- Holiday and vacation pay opportunities
How to Apply
To apply for this exciting opportunity, please click on the application link below. We encourage you to submit your resume along with a brief cover letter outlining your experience and why you are the ideal candidate for Porto Bello Restaurant.