About Company
Shoprite is Africa’s largest food retailer, committed to providing communities with quality products at the lowest prices. With a vast network of stores across the continent, we pride ourselves on creating employment opportunities and fostering an environment where our employees can grow and thrive. Our success is built on a foundation of customer satisfaction, operational excellence, and a strong sense of community responsibility. Joining Shoprite means becoming part of a dynamic team dedicated to making a difference in the lives of millions, while building a rewarding career in the retail industry. We believe in nurturing talent from the ground up, offering comprehensive training and development programs designed to equip our staff with the skills needed for long-term success.
Job Description
Are you eager to kickstart your career in the vibrant retail sector? Shoprite in Munhava, Quelimane, is seeking enthusiastic and dedicated individuals to join our team as an Entry-Level Sales Floor Aide. This is an incredible opportunity for someone looking to gain valuable experience, learn the fundamentals of retail operations, and contribute to a leading supermarket chain. As a Sales Floor Aide, you will be an integral part of our store team, playing a crucial role in ensuring a seamless and pleasant shopping experience for our valued customers. You will be on the front lines, helping to maintain an organized, clean, and well-stocked sales floor, while assisting shoppers with their needs. This entry-level position is perfect for those who are highly motivated, possess a positive attitude, and are ready to learn and grow within a supportive environment. We are looking for individuals who are reliable, punctual, and have a genuine passion for customer service. If you are a team player with a strong work ethic and are ready to embark on a fulfilling career path in retail, we encourage you to apply. No prior experience is required, as we provide comprehensive training to help you excel in this role.
Key Responsibilities
- Assist customers by answering inquiries, guiding them to products, and providing excellent service.
- Stock shelves, rotate products, and maintain attractive product displays according to store standards.
- Ensure the sales floor is consistently clean, tidy, and organized to enhance the shopping environment.
- Support senior sales staff and managers with various tasks as needed to ensure smooth store operations.
- Handle returned merchandise efficiently and ensure items are returned to their correct locations or processed appropriately.
- Operate basic store equipment safely, such as price scanners and manual pallet jacks, after receiving proper training.
- Adhere strictly to all company policies, procedures, and safety regulations to ensure a safe environment for both staff and customers.
- Contribute to a positive and collaborative team environment by assisting colleagues and communicating effectively.
- Maintain product freshness by checking expiry dates and removing expired items.
- Assist with inventory counts and movement of stock from the backroom to the sales floor.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Ability to work effectively in a fast-paced and dynamic retail environment.
- Strong work ethic, reliability, and a positive, can-do attitude.
- Physical ability to lift and move merchandise of moderate weight (up to 25kg) and stand for extended periods.
- Demonstrated ability to work collaboratively as part of a team.
- Basic literacy and numeracy skills to handle products and assist with stocking.
- A commitment to providing outstanding customer service.
- Flexibility to work various shifts, including weekends and public holidays.
Preferred Qualifications
- Previous informal experience in a customer service or retail setting (e.g., volunteer work, school projects).
- Completion of secondary education (high school diploma or equivalent).
- Fluency in Portuguese and knowledge of local languages (e.g., Sena, Chuabo) relevant to the Quelimane region.
Perks & Benefits
- Competitive entry-level salary with opportunities for performance-based increases.
- Clear pathways for career growth and professional development within Shoprite's extensive network.
- Comprehensive on-the-job training program designed to equip you with essential retail skills.
- A supportive, inclusive, and friendly team environment.
- Access to employee assistance programs and wellness initiatives.
- Compliance with all local labor laws and regulations, including social security benefits.
- Opportunity to be part of Africa's largest food retailer and contribute to community development.
How to Apply
If you are ready to embark on an exciting career journey with Shoprite and meet the qualifications listed, we encourage you to apply. Please click on the application link below to submit your application directly through our official careers portal. Ensure all required fields are completed accurately. We look forward to reviewing your application!