About Company
DHL Express is the world’s leading international express service provider. We connect people and businesses across 220 countries and territories, moving goods, documents, and information swiftly and securely. As a division of Deutsche Post DHL Group, we are committed to delivering excellence, fostering innovation, and promoting sustainable business practices globally. In Mauritius, DHL Express plays a crucial role in enabling global trade, supporting local businesses, and providing unparalleled logistics solutions.
Job Description
Are you a results-driven individual with a passion for sales and a talent for building lasting client relationships? DHL Express Mauritius is seeking an enthusiastic and dynamic Sales Representative to join our vibrant team in Port Louis. This pivotal role focuses on driving the sales of our comprehensive suite of express logistics and supply chain solutions, with a strong emphasis on product promotion and market penetration within the Fort Adelaide (Citadel) and wider Port Louis area.
As a Sales Representative, you will be the face of DHL Express, engaging directly with potential and existing clients, understanding their unique shipping and logistics needs, and effectively promoting our diverse product portfolio – from international time-definite shipments to specialized customs services and innovative e-commerce solutions. You will be responsible for identifying new business opportunities, managing a robust sales pipeline, and achieving ambitious sales targets through proactive outreach, compelling presentations, and strategic negotiation. This is more than just selling; it’s about becoming a trusted advisor to businesses, helping them streamline their operations and expand their global reach with DHL’s world-class services.
We are looking for someone who thrives in a fast-paced environment, possesses exceptional communication skills, and is adept at creating value for customers. Your ability to articulate the benefits of DHL’s global network, superior service quality, and customized solutions will be key to your success. Join a company that values its people, invests in their growth, and leads the industry in innovation and customer satisfaction. If you are ready to make a significant impact and grow your career with a global leader, we encourage you to apply!
Key Responsibilities
- Identify, qualify, and secure new business opportunities within the assigned territory, focusing on small to medium-sized enterprises (SMEs) and key accounts.
- Actively promote and sell DHL Express's range of products and services, including international express shipping, specialized freight, customs solutions, and e-commerce services.
- Develop and maintain strong, long-lasting customer relationships, acting as a primary point of contact and trusted advisor.
- Conduct regular market research to identify trends, competitive activities, and potential growth areas.
- Prepare and deliver professional sales presentations, proposals, and contracts tailored to client needs.
- Achieve and exceed monthly, quarterly, and annual sales targets and key performance indicators (KPIs).
- Collaborate with internal teams (Customer Service, Operations, Finance) to ensure seamless service delivery and customer satisfaction.
- Maintain accurate records of sales activities, customer interactions, and pipeline status using CRM tools.
- Attend industry events, trade shows, and networking functions to represent DHL Express and generate leads.
Required Skills
- Minimum 2-3 years of proven experience in B2B sales, preferably within logistics, freight forwarding, or a related service industry.
- Demonstrable track record of meeting or exceeding sales targets.
- Excellent communication, negotiation, and presentation skills in English and French (Creole is a plus).
- Strong understanding of sales principles, customer service practices, and market dynamics.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
- Ability to work independently and as part of a team in a dynamic, target-driven environment.
- Valid driving license and access to a reliable vehicle for client visits.
Preferred Qualifications
- Bachelor's degree in Business Administration, Marketing, Logistics, or a related field.
- Experience with international shipping regulations and customs procedures.
- Previous experience working for a global logistics provider.
- Knowledge of the Port Louis and Mauritian business landscape.
Perks & Benefits
- Competitive salary package with attractive commission structure.
- Comprehensive health and life insurance benefits.
- Generous annual leave and sick leave allowances.
- Ongoing professional development and training opportunities.
- Access to a global network of career advancement possibilities.
- Contribution to a pension scheme.
- Employee assistance program.
- Dynamic and supportive work environment with a focus on employee well-being.
How to Apply
If you are eager to take on this exciting challenge and contribute to the success of a global leader, please click on the application link below to submit your resume and cover letter. We look forward to reviewing your application and exploring how your talents can drive our success.