About Company
IT Solutions Canada Inc. is a leading technology services provider dedicated to empowering businesses across the Greater Toronto Area with robust, innovative, and tailored IT solutions. For years, we’ve been at the forefront of delivering cutting-edge software development, system integration, cloud services, and comprehensive IT support that drives efficiency and growth for our clients. We pride ourselves on our client-centric approach, technical expertise, and a collaborative work environment that fosters professional growth and embraces diverse perspectives. Our mission is to simplify complex technology for our clients, ensuring their operations are seamless, secure, and future-proof. We believe in fostering a supportive culture where every team member contributes significantly to our collective success and client satisfaction. Join us and become part of a team that is passionate about technology and committed to making a tangible impact.
Job Description
Are you a tech-savvy individual looking to kickstart or advance your career in IT with the flexibility to balance your professional and personal life? IT Solutions Canada Inc. is seeking a dedicated and detail-oriented Software Deployment Aide to join our dynamic team in the Snelgrove, Brampton area. This is a unique opportunity for someone who thrives in a fast-paced environment and is passionate about ensuring seamless software operations for diverse clients across various industries.
As a Software Deployment Aide, you will play a crucial role in the successful implementation and ongoing maintenance of various software solutions. Your primary focus will be on preparing, installing, configuring, and testing software applications across different client environments, ensuring they meet specified requirements and perform optimally. This includes working with operating systems, network settings, and existing hardware to integrate new software effectively and troubleshoot any minor issues that arise during the deployment phase. You’ll be responsible for meticulously documenting deployment processes, creating user guides, and providing initial support and training to end-users post-deployment to ensure a smooth transition and user adoption. The role demands meticulous attention to detail to prevent compatibility issues, mitigate risks, and ensure all systems are running smoothly and securely from the outset.
This position is designed with flexibility in mind, offering part-time hours that can be tailored to your schedule, making it ideal for students, parents, or those seeking a work-life balance without compromising on career development. While some on-site work may be required for physical installations, direct client consultations, and hardware setup within the Brampton area, a significant portion of your tasks can be performed remotely. This hybrid model allows you to manage your workload effectively, providing the autonomy to work from a location that suits you best while staying connected to our central team. You will work closely with our Senior Deployment Specialists and Project Managers, gaining invaluable hands-on experience and contributing directly to client satisfaction. We value proactive problem-solvers who are eager to learn, adapt to new technologies, and possess excellent communication skills. If you have a foundational understanding of IT systems, a knack for following technical instructions, and a commitment to delivering high-quality results, we encourage you to apply. Join us and become an integral part of a company that is dedicated to innovation and empowering its clients through cutting-edge technology solutions. Your ability to ensure our software solutions are deployed efficiently and effectively will directly impact our clients’ operational success and our company’s reputation for excellence.
Key Responsibilities
- Assist in the preparation, installation, and configuration of software applications on client systems (on-site and remotely).
- Perform initial testing of deployed software to ensure functionality and adherence to specifications.
- Document deployment procedures, configuration details, and troubleshooting steps for future reference.
- Provide basic technical support and training to end-users regarding newly deployed software.
- Collaborate with senior deployment specialists and project managers to ensure timely and efficient project completion.
- Identify and troubleshoot minor technical issues encountered during the deployment process.
- Maintain up-to-date knowledge of software deployment best practices and emerging technologies.
Required Skills
- Basic understanding of Windows and Linux operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and analytical abilities
- Excellent attention to detail and organizational skills
- Effective written and verbal communication skills
- Ability to follow technical instructions accurately
- Proficiency in Microsoft Office Suite (Word, Excel)
Preferred Qualifications
- Post-secondary education in Information Technology, Computer Science, or a related field
- Experience with scripting languages (e.g., PowerShell, Bash) a plus
- Prior experience in an IT support or deployment role (internship included)
- Familiarity with virtualization technologies (e.g., VMware, Hyper-V)
- Knowledge of ticketing systems and IT service management (ITSM) principles
Perks & Benefits
- Flexible part-time hours to support work-life balance
- Opportunities for professional development and training in emerging technologies
- Collaborative and supportive team environment
- Exposure to a diverse range of software solutions and client industries
- Competitive hourly wage
- Opportunity to work in a hybrid model (mix of remote and on-site)
How to Apply
We encourage all qualified candidates to apply for this exciting opportunity. Please click on the application link below to submit your resume and cover letter directly. Be sure to highlight your relevant experience and explain why you would be a great fit for IT Solutions Canada Inc. We look forward to reviewing your application!