About Company
Info-Tech Research Group is the world’s fastest-growing information technology research and advisory firm, providing pragmatic, actionable advice to IT leaders. We’ve been empowering IT professionals to make smarter decisions and achieve better results for over 25 years. Our mission is to help organizations around the globe improve their IT strategies and operations, ensuring they deliver maximum value to their businesses. With a vibrant culture rooted in innovation, collaboration, and continuous learning, we are dedicated to fostering an environment where every team member can thrive and contribute to meaningful impact. Join our dynamic team in London, Ontario, and be part of a company that is shaping the future of IT.
Job Description
Are you passionate about technology and have a meticulous eye for detail? Do you dream of ensuring software products are robust, reliable, and delightful for users? Info-Tech Research Group is seeking a highly motivated and enthusiastic Software QA Aide to join our quality assurance team in London, Ontario. This is an exceptional entry-level opportunity for individuals eager to kickstart their career in software quality assurance. As a Software QA Aide, you will play a crucial role in maintaining the high standards of our cutting-edge research platforms and IT tools. You’ll work closely with experienced QA engineers and software developers, learning the ropes of software testing methodologies, bug reporting, and quality control processes in a fast-paced agile environment. This role is perfect for someone who is a quick learner, naturally curious, possesses strong problem-solving abilities, and is committed to delivering excellence. You will gain hands-on experience with various testing techniques, test management tools, and contribute directly to the quality of our mission-critical software. We are looking for someone who is not afraid to ask questions, enjoys collaborative teamwork, and is excited about growing their skills in the dynamic field of software development. This role offers a unique chance to grow within an industry-leading firm, contributing to products that impact IT strategies globally and continuously enhancing your professional toolkit.
Key Responsibilities
- Assist in executing manual test cases based on defined test plans and requirements.
- Document and report software defects, anomalies, and issues clearly and concisely using issue tracking systems.
- Perform re-testing of fixed defects to ensure resolutions are effective and do not introduce new issues.
- Contribute to the creation and maintenance of test documentation, including test cases and test data.
- Collaborate effectively with developers, product managers, and other QA team members to ensure comprehensive test coverage.
- Provide regular updates on testing progress and defect status to the QA Lead.
- Participate in team meetings, offering insights and learning from collective experiences.
- Support the QA team in various tasks as needed to ensure product quality and timely delivery.
Required Skills
- Strong attention to detail and a methodical approach to problem-solving.
- Excellent written and verbal communication skills.
- Basic understanding of software development life cycle (SDLC) and software testing concepts.
- Proficiency in using common office software (e.g., Microsoft Office Suite, Google Workspace).
- Ability to learn new tools and technologies quickly.
- Demonstrated enthusiasm for technology and software quality.
- Legal eligibility to work in Canada.
Preferred Qualifications
- Completed or pursuing a degree or diploma in Computer Science, Software Engineering, Information Technology, or a related field.
- Familiarity with agile development methodologies (Scrum, Kanban).
- Any prior experience with bug tracking systems (e.g., Jira, Azure DevOps) or test management tools.
- Basic understanding of web technologies (HTML, CSS, JavaScript) or database concepts.
- Experience with any form of logical problem solving or debugging (e.g., scripting, troubleshooting personal devices).
Perks & Benefits
- Competitive salary and comprehensive benefits package (health, dental, vision).
- Generous paid time off, including vacation and sick leave.
- Opportunities for professional growth, training, and career development.
- A collaborative and supportive work environment with experienced mentors.
- Access to cutting-edge technology and innovative projects.
- Employee wellness programs and initiatives.
- Company-sponsored social events and team-building activities.
- A vibrant office culture focused on learning and continuous improvement.
How to Apply
If you are excited about the prospect of launching your career in software quality assurance with a leading IT research firm, we encourage you to apply! Please click the application link below to visit our careers page. Search for relevant entry-level QA opportunities and submit your detailed resume and a compelling cover letter outlining your interest and qualifications.