About Company
Diamonds Mapenzi Beach, part of the prestigious Diamonds Hotels & Resorts group, offers an unparalleled luxury experience on the pristine white sands of Pwani Mchangani, Zanzibar. We pride ourselves on delivering exceptional hospitality, exquisite culinary journeys, and unforgettable moments for our guests. To maintain our high standards and continue enhancing our guest and operational experiences, we leverage various internal and external software systems, from booking platforms to guest management and internal operational tools. We are committed to innovation and ensuring the seamless functionality of our digital ecosystem, believing that technology plays a crucial role in our success. Joining our team means becoming part of a diverse, passionate, and dedicated workforce that values quality, collaboration, and continuous improvement in all aspects of our resort operations. We foster an environment where attention to detail and a commitment to excellence are paramount, ensuring both guest satisfaction and operational efficiency.
Job Description
Are you a meticulous and tech-savvy individual looking to kickstart your career in quality assurance within a dynamic hospitality environment? Diamonds Mapenzi Beach is seeking a proactive and detail-oriented Part-Time Software Testing Assistant to join our dedicated team in Pwani Mchangani, Zanzibar North. In this vital support role, you will play a crucial part in ensuring the reliability and performance of our various software applications and digital platforms. This includes our online booking systems, internal operational software, websites, and mobile applications that are integral to our daily operations and guest satisfaction. You will work closely with our IT and operations teams to identify, document, and track software defects, contributing significantly to the overall quality and user experience of our digital tools.
This is an excellent opportunity for someone with a foundational understanding of software or a strong interest in technology, keen to learn and grow within the field of quality assurance. You will gain hands-on experience in a real-world setting, directly impacting the efficiency and smooth running of a luxury resort. We are looking for someone who thrives on uncovering issues, has an analytical mindset, and possesses excellent communication skills to articulate findings clearly. The ideal candidate will be eager to learn, adaptable, and committed to maintaining the high standards of our digital services. If you are passionate about technology and eager to contribute to a world-class resort’s technological excellence while gaining valuable experience in software testing, we encourage you to apply and help us deliver flawless digital experiences.
Key Responsibilities
- Execute pre-defined test cases and scenarios across various software applications, including web platforms, internal tools, and mobile interfaces.
- Document and report software defects, bugs, and inconsistencies using clear and concise language in a structured manner.
- Perform functional, usability, and regression testing to ensure software reliability and a seamless user experience.
- Collaborate effectively with the IT and operations teams to understand new features, system enhancements, and user requirements.
- Provide constructive feedback on software usability, performance, and potential improvements to development teams.
- Assist in the creation and maintenance of comprehensive test documentation, including test plans, test cases, and bug reports.
- Verify bug fixes and ensure that resolved issues do not introduce new problems or regressions.
- Participate actively in user acceptance testing (UAT) activities with internal stakeholders to gather feedback.
- Stay updated with new software features, changes, and industry best practices to effectively plan and execute testing strategies.
Required Skills
- Strong attention to detail and a methodical, analytical approach to problem-solving.
- Basic understanding of software applications, web-based systems, and mobile interfaces.
- Excellent communication skills, both written and verbal, in English to articulate findings clearly.
- Ability to work both independently with minimal supervision and collaboratively as part of a diverse team.
- Proficiency in using common office software (e.g., Microsoft Office Suite or Google Workspace) for documentation.
- A keen interest in technology and a genuine desire to learn about software quality assurance and testing methodologies.
Preferred Qualifications
- Currently pursuing or holding a diploma/degree in Information Technology, Computer Science, or a related technical field.
- Familiarity with any bug tracking or project management tools (e.g., Jira, Trello, Asana).
- Previous experience, even informal, in a hospitality or customer service environment.
- Basic knowledge of different testing methodologies (e.g., functional, regression, UAT).
Perks & Benefits
- Competitive part-time salary commensurate with experience and local standards.
- Opportunity to gain invaluable hands-on experience in software quality assurance within a luxury resort setting.
- Supportive, collaborative, and international work environment that fosters learning.
- Access to resort facilities and attractive employee discounts (subject to company policy).
- Professional development and continuous learning opportunities in IT and hospitality.
- Direct contribution to enhancing guest experience and operational efficiency through technology.
How to Apply
If you are ready to embark on this exciting journey with Diamonds Mapenzi Beach and contribute your skills to our dynamic team, please click on the application link below. Submit your comprehensive resume and a compelling cover letter outlining your specific interest in this Part-Time Software Testing Assistant role and how your skills and aspirations align with our requirements. In your cover letter, please ensure you clearly mention ‘Part-Time Software Testing Assistant’ as the subject or within the opening paragraph.