About Company
Unlocking potential through clarity and precision is at the heart of everything we do at Career.zycto. We are a dynamic firm dedicated to fostering environments where complex information becomes accessible and empowering. For a Technical Writer, this means an unparalleled opportunity to shape critical communication, streamline knowledge transfer, and directly impact user success across diverse projects. Join us in Tingley, Leeds, and contribute your expertise to a company that values articulate, impactful documentation and continuous learning.
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Job Description
Are you a seasoned wordsmith with a passion for transforming intricate technical information into crystal-clear, user-friendly documentation? Career.zycto is seeking an exceptional Technical Writer – Documentation & Training Manuals to join our growing team in Tingley, Leeds. This pivotal role involves crafting comprehensive technical content that supports our diverse range of projects and clients, ensuring our users, stakeholders, and internal teams can easily understand and utilize complex systems, products, and services.
As a Technical Writer at Career.zycto, you will be instrumental in bridging the gap between highly technical concepts and accessible, engaging instructional materials. You will collaborate closely with engineers, product managers, subject matter experts, and trainers to gather information, analyze requirements, and develop a variety of documentation types, including user manuals, installation guides, API documentation, online help systems, release notes, and internal training materials. Your keen eye for detail and commitment to accuracy will ensure that all documentation is consistent, up-to-date, and adheres to our high-quality standards and brand voice.
This isn’t just about writing; it’s about strategic communication. You will be responsible for defining documentation strategies, establishing content governance, and implementing best practices for content creation and management. We value proactive individuals who can take initiative, manage multiple projects simultaneously, and continuously seek ways to improve the documentation process and end-user experience. If you thrive in a fast-paced environment, are adept at simplifying the complex, and are eager to make a tangible impact, we encourage you to apply. This role offers significant opportunities for professional growth and the chance to contribute to impactful projects that drive innovation.
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Key Responsibilities
- Develop, write, and edit high-quality technical documentation, including user manuals, API guides, release notes, and online help.
- Create clear, concise, and engaging training manuals and instructional materials for various audiences.
- Collaborate effectively with product development teams, engineers, and subject matter experts (SMEs) to gather necessary information.
- Ensure accuracy, clarity, consistency, and completeness of all documentation.
- Maintain and update existing documentation to reflect product changes and new features.
- Adhere strictly to established documentation standards, style guides, and terminology.
- Manage the documentation lifecycle from initial planning to publication and maintenance.
- Translate complex technical concepts into easily understandable language for non-technical users.
- Participate in review cycles to ensure technical accuracy and linguistic quality.
Required Skills
- Proven experience (minimum 4 years) as a Technical Writer in a professional setting.
- Exceptional written and verbal communication skills in English.
- Proficiency with industry-standard documentation tools (e.g., MadCap Flare, Adobe FrameMaker, Oxygen XML, Confluence).
- Ability to analyze complex technical information and translate it into clear, concise, and engaging content.
- Strong attention to detail and accuracy.
- Excellent organizational and project management skills, with the ability to manage multiple projects simultaneously.
- Demonstrated ability to work independently and as part of a collaborative team.
- Familiarity with various documentation output formats (HTML, PDF, Markdown).
Preferred Qualifications
- Bachelor's degree in Technical Communication, English, Journalism, Computer Science, or a related field.
- Experience working within Agile/Scrum development methodologies.
- Familiarity with content management systems (CMS) and version control tools (e.g., Git).
- A portfolio showcasing a diverse range of technical writing samples.
- Understanding of user experience (UX) principles as they apply to documentation.
- Experience with graphic design tools to create diagrams and illustrations for documentation.
Perks & Benefits
- Competitive annual salary and performance-based bonuses.
- Generous paid time off and bank holidays.
- Comprehensive health, dental, and vision insurance.
- Company pension scheme with employer contributions.
- Opportunities for professional development, training, and career advancement.
- A collaborative and supportive work environment.
- Modern office facilities in Tingley, Leeds.
- Employee wellness programs and initiatives.
How to Apply
If you are a talented Technical Writer ready to make a significant impact and contribute to a forward-thinking team, we encourage you to apply. Please click on the application link below to submit your CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!
