About Company
Join Career.zycto, where every day is an adventure in discovery! We are a dynamic team passionate about showcasing the hidden gems and vibrant history of Nebraska to visitors from around the globe. Our mission is to create unforgettable experiences, turning tours into cherished memories. For a Tour Guide Assistant, our environment offers unparalleled opportunities to learn from seasoned professionals, develop engaging communication skills, and contribute directly to crafting joyful moments for our guests. If you thrive on connection and cultural exchange, Career.zycto provides the perfect stage to launch or elevate your career in tourism, right here in the heart of Nebraska.
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Job Description
Are you an enthusiastic storyteller with a passion for connecting people with unforgettable experiences? Career.zycto is actively seeking a vibrant and dedicated Tour Guide Assistant to join our growing team in Nebraska, with an immediate start available. This isn’t just a job; it’s an opportunity to be at the heart of discovery, helping us craft memorable journeys through the rich landscapes and fascinating heritage of our beloved state.
As a Tour Guide Assistant, you will play a crucial role in supporting our lead tour guides and ensuring every guest enjoys a seamless, engaging, and inspiring experience. Your days will be dynamic, filled with assisting with logistical arrangements, preparing tour materials, welcoming guests with a warm smile, and sharing captivating insights about local attractions. We believe that every interaction, from the moment guests arrive until they depart, contributes to their overall impression, and your contribution will be vital in creating that positive, lasting impact.
You’ll be instrumental in handling administrative tasks, managing group logistics, ensuring safety protocols are followed, and providing exceptional customer service. This role is perfect for someone who loves being on the move, enjoys interacting with diverse groups of people, and possesses an innate ability to anticipate needs and solve challenges with a positive attitude. You’ll gain invaluable hands-on experience in the tourism industry, learning the intricacies of tour operations, public speaking, and cultural interpretation from experienced professionals.
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We are looking for an individual who is not only reliable and organized but also brings a spark of energy and a genuine desire to make every tour special. If you have a keen interest in local history, culture, and natural beauty, and you’re eager to share that enthusiasm with others, this could be your ideal next step. Career.zycto fosters a supportive and collaborative environment where your ideas are valued, and your growth is encouraged. Come help us showcase the very best of Nebraska and create magical moments for our guests, one tour at a time.
Key Responsibilities
- Assist lead tour guides in delivering engaging and informative tours.
- Welcome and check-in guests, ensuring a positive first impression.
- Manage tour logistics, including scheduling, material preparation, and equipment setup.
- Provide excellent customer service, addressing guest inquiries and needs promptly.
- Help maintain tour safety standards and manage group dynamics effectively.
- Support administrative tasks such as booking confirmations and feedback collection.
- Learn and share key facts and stories about Nebraska's local attractions and history.
Required Skills
- Excellent verbal communication and interpersonal skills
- Strong organizational and time management abilities
- Customer service-oriented mindset with a friendly demeanor
- Ability to work effectively both independently and as part of a team
- Problem-solving skills and adaptability in dynamic environments
- Basic computer proficiency for administrative tasks
Preferred Qualifications
- Prior experience in customer service, hospitality, or tourism.
- Familiarity with local Omaha/Nebraska history, culture, and attractions.
- Ability to speak multiple languages is a plus.
- First Aid/CPR certification.
Perks & Benefits
- Competitive hourly wage with opportunities for tips.
- Flexible scheduling options.
- Opportunity to explore and learn about Nebraska's unique heritage.
- Training and professional development in tourism and guiding.
- A supportive and vibrant team environment.
- Employee discounts on tours and local attractions.
How to Apply
To apply for this exciting opportunity, please click the link below to submit your resume and a brief cover letter outlining your relevant experience and why you are passionate about guiding. We look forward to reviewing your application!
