About Company
Embrace a new chapter in your professional journey with Career.zycto. We are a dynamic recruitment firm dedicated to connecting top global talent with leading opportunities in Canada. For VoIP Engineers looking to build a thriving career in Laval, Quebec, we offer unparalleled support for international candidates, guiding you through the relocation process and ensuring a smooth transition into a welcoming work environment. Join a company that values diversity and provides a platform for your skills to truly shine, empowering your global career aspirations.
Job Description
Career.zycto is seeking a highly skilled and passionate VoIP Engineer to join an innovative team in Laval, Quebec. This is an exceptional opportunity for foreign nationals with expertise in Voice over IP technologies eager to relocate to Canada and build a fulfilling career in a vibrant city. You will be instrumental in designing, implementing, and maintaining robust VoIP solutions, ensuring high availability and optimal performance for our clients’ communication infrastructures. We seek an individual who is not only technically proficient but also eager to adapt to a new cultural and professional environment, bringing fresh perspectives and contributing to a diverse team. This role offers the chance to work with cutting-edge technologies, solve complex challenges, and grow professionally within a supportive and forward-thinking organization. If you are ready for a significant career move and eager to apply your VoIP prowess in a new country, we encourage you to apply. We are committed to assisting successful candidates with the immigration and settlement process, making your transition to Laval, Quebec, as seamless as possible.
Key Responsibilities
- Design, deploy, and manage enterprise-level VoIP systems, including IP PBXs, SIP trunks, and voice gateways.
- Configure and troubleshoot SIP, H.323, MGCP, and other VoIP protocols to ensure seamless communication.
- Monitor system performance, perform regular maintenance, and implement proactive measures to ensure high availability and reliability.
- Collaborate with network and IT teams to integrate VoIP solutions effectively with existing infrastructure.
- Provide advanced technical support and expertise for complex VoIP-related issues, escalating as necessary to resolve them.
- Conduct thorough root cause analysis for service interruptions and implement preventive solutions to minimize future disruptions.
- Develop and maintain comprehensive documentation for VoIP architecture, configurations, and operational procedures.
- Stay current with emerging VoIP technologies, industry trends, and best practices to drive continuous improvement and innovation.
Required Skills
- Proven experience as a VoIP Engineer or similar telecommunications role.
- Deep understanding of VoIP protocols including SIP, RTP, SRTP, and H.323.
- Expertise with IP PBX systems such as Cisco Call Manager, Asterisk, FreePBX, or Microsoft Teams Voice.
- Strong knowledge of networking fundamentals (TCP/IP, VLANs, QoS, VPNs) crucial for voice quality.
- Experience with voice gateways and Session Border Controllers (SBCs).
- Proficiency in troubleshooting complex voice quality, connectivity, and performance issues.
- Excellent communication skills in English, both written and verbal, for technical and team interactions.
- Ability to work independently and as part of a multicultural and diverse team.
Preferred Qualifications
- Bachelor's degree in Computer Science, Telecommunications, or a related technical field.
- Relevant industry certifications (e.g., CCNA Collaboration, CCNP Collaboration, MS-700, Asterisk Certified Professional).
- Experience with scripting languages (e.g., Python, PowerShell) for automation tasks.
- Familiarity with cloud-based VoIP platforms and Unified Communications as a Service (UCaaS) solutions.
- Proficiency in French is considered a strong asset, reflecting Quebec's bilingual environment.
Perks & Benefits
- Competitive salary package commensurate with experience and skills.
- Comprehensive health, dental, and vision insurance for you and your family.
- Dedicated assistance with immigration and relocation processes for eligible candidates.
- Generous paid time off and observance of all Canadian public holidays.
- Significant professional development and continuous training opportunities.
- Access to cutting-edge technology and participation in innovative projects.
- Supportive and inclusive work environment that champions diversity and global perspectives.
- Opportunity to live and build a career in the vibrant, multicultural city of Laval, Quebec.
How to Apply
Interested candidates are invited to submit their detailed resume and a cover letter outlining their relevant experience, technical expertise, and genuine interest in relocating to Canada. Please click on the application link below to apply for this exciting opportunity.
