About Company
Neptune Pwani Beach Resort & Spa is a five-star luxury all-inclusive resort located on the picturesque Kiwengwa Beach on the North-East coast of Zanzibar, Tanzania. Renowned for its breathtaking views of the Indian Ocean, pristine white sands, and lush tropical gardens, the resort offers an unparalleled experience for discerning travelers. With a strong commitment to delivering exceptional service and creating unforgettable moments, Neptune Pwani hosts a variety of special events, including stunning beach weddings and romantic celebrations. Our dedicated team is the heart of our operation, ensuring every guest experience is flawless and memorable. Joining Neptune Pwani means becoming part of a vibrant, multicultural family dedicated to excellence in hospitality and making dreams come true, especially for couples celebrating their special day. We pride ourselves on fostering a supportive environment where new talent can grow and thrive within the dynamic world of luxury resort operations, contributing significantly to Zanzibar’s thriving tourism sector.
Job Description
Are you passionate about creating magical moments and eager to begin your career in the vibrant world of events and hospitality? Neptune Pwani Beach Resort & Spa is seeking enthusiastic and dedicated individuals to join our team as an Entry Level Wedding Event Support. This is an exceptional opportunity for someone looking to gain hands-on experience in event coordination, particularly within the enchanting setting of luxury resort weddings in Zanzibar. As a Wedding Event Support team member, you will play a crucial role in ensuring that every aspect of our wedding events runs smoothly and flawlessly. You will work closely with our experienced event coordinators and resort staff, assisting with setup, execution, and breakdown of wedding ceremonies, receptions, and related celebrations. This role is perfect for individuals who are highly organized, possess a keen eye for detail, are proactive, and thrive in a fast-paced, dynamic environment. You will be instrumental in bringing couples’ dream weddings to life, contributing to an atmosphere of joy and celebration. We are looking for candidates who are eager to learn, possess excellent communication skills, and are committed to delivering the highest standards of service. This entry-level position offers comprehensive on-the-job training and a clear pathway for professional development within the hospitality industry. If you dream of a career where you can contribute to unforgettable experiences and work in one of the most beautiful locations in the world, we encourage you to apply and become a part of our dedicated team.
Key Responsibilities
- Assist in the physical setup and breakdown of wedding venues, including tables, chairs, decorations, lighting, and sound equipment, according to event specifications and layouts.
- Support the Wedding Coordinator and other event staff during ceremonies and receptions, anticipating needs and proactively addressing any issues.
- Ensure all event areas are clean, tidy, and perfectly prepared before, during, and after wedding events.
- Help with guest direction, seating arrangements, and general guest assistance to ensure a smooth flow of the event.
- Liaise with various resort departments, including Food & Beverage, housekeeping, and maintenance, to ensure all event requirements are met efficiently.
- Transport materials and equipment between different event locations within the resort premises safely and effectively.
- Respond promptly and courteously to guest inquiries and requests, always maintaining a professional and friendly demeanor.
- Learn and adhere to all resort policies, safety regulations, and service standards to ensure a safe and high-quality environment.
- Participate in pre-event briefings and post-event debriefings to ensure continuous improvement and share insights.
- Perform other duties as assigned by the Wedding Coordinator or resort management to ensure the successful execution of events and guest satisfaction.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Strong work ethic and a proactive, can-do attitude.
- Ability to work effectively both independently and as part of a diverse team.
- High level of physical stamina and ability to lift and move event equipment (up to 20kg).
- Exceptional attention to detail and organizational skills.
- Willingness to learn and adapt in a dynamic, fast-paced work environment.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by event schedules.
- A genuine passion for service and creating memorable experiences for guests.
Preferred Qualifications
- Previous experience in a customer service or hospitality role (even if not event-specific).
- Basic understanding of event logistics or decor principles.
- Proficiency in Swahili and English; knowledge of other international languages is a plus.
- Diploma or certificate in Hospitality, Tourism, or Event Management is an advantage.
- First Aid certification is considered a bonus.
Perks & Benefits
- Competitive salary package.
- Opportunities for career growth and professional development within a luxury resort.
- Meals provided during working hours.
- Uniform provided.
- Access to resort facilities and discounts (subject to policy).
- Comprehensive on-the-job training.
- Vibrant and supportive multicultural work environment.
- Contribution to making unforgettable memories in a beautiful island setting.
How to Apply
Click on the application link below to submit your resume and a brief cover letter outlining your interest in this entry-level Wedding Event Support role and why you believe you’d be a great fit for Neptune Pwani Beach Resort & Spa. We look forward to hearing from you!