About Company
Join Career.zycto, where innovation meets impact in the dynamic world of e-commerce. We are a forward-thinking organization dedicated to transforming digital commerce experiences for our diverse clientele. For a digital assistant specializing in e-commerce management, Career.zycto offers an unparalleled platform to hone your skills, contribute directly to strategic growth, and evolve within a supportive, fast-paced environment. Here, your insights will help shape online strategies, optimize user journeys, and drive tangible results. We empower our team members to explore new technologies and best practices, making this an ideal launchpad for ambitious professionals eager to make a significant mark in the digital realm.
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Job Description
Career.zycto is seeking a highly motivated and detail-oriented Digital Assistant with a focus on E-commerce Management to join our vibrant team in Ikeja GRA. This role is crucial for supporting our online sales initiatives and ensuring a seamless digital experience for our customers. You will play an integral part in managing our e-commerce platforms, optimizing product visibility, assisting with digital marketing efforts, and providing crucial support to our operational teams. The ideal candidate will possess a strong understanding of e-commerce best practices, a proactive approach to problem-solving, and a passion for leveraging digital tools to drive business success. If you’re eager to apply your skills in a dynamic environment and grow within the digital commerce landscape, this opportunity is for you. We value continuous learning and offer a collaborative setting where your contributions directly impact our growth trajectory and customer satisfaction.
Key Responsibilities
- Manage and maintain product listings across various e-commerce platforms, ensuring accuracy, compelling descriptions, and high-quality imagery.
- Monitor online sales performance, website traffic, and key metrics, preparing regular reports for management.
- Provide excellent customer service by responding to inquiries, resolving issues, and managing feedback channels related to online orders and products.
- Assist in the planning and execution of digital marketing campaigns, including email marketing, social media promotions, and basic SEO optimization.
- Coordinate with logistics and inventory teams to ensure product availability and timely order fulfillment.
- Regularly update website content, promotions, and banners to keep the online store fresh and engaging.
- Conduct competitive analysis and market research to identify trends and opportunities for e-commerce growth.
- Implement A/B tests and other optimization strategies to improve conversion rates and user experience.
- Support the development and implementation of new e-commerce features and functionalities.
Required Skills
- Proficiency in e-commerce platforms such as Shopify, WooCommerce, Magento, or similar.
- Strong understanding of digital marketing principles, including SEO, SEM, social media, and email marketing.
- Excellent written and verbal communication skills with an eye for detail and compelling content creation.
- Analytical mindset with the ability to interpret data and generate actionable insights.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) or Google Workspace.
- Exceptional organizational and time management skills, with the ability to multitask in a fast-paced environment.
- Proven ability to work independently and collaboratively within a team.
Preferred Qualifications
- Bachelor’s degree in Marketing, Business Administration, Information Technology, or a related field.
- Experience with CRM software (e.g., Salesforce, HubSpot).
- Basic knowledge of HTML/CSS for website content management.
- Certifications in Google Analytics, Google Ads, or other relevant digital marketing tools.
- Experience with graphic design tools (e.g., Canva, Adobe Photoshop) for basic content creation.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health insurance package.
- Opportunities for professional development and continuous learning.
- A supportive and collaborative work environment.
- Generous paid time off and public holidays.
- Modern office space with state-of-the-art facilities.
- Team-building activities and social events.
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please ensure your resume highlights your relevant experience in e-commerce management and digital marketing. We look forward to reviewing your application and potentially welcoming you to the Career.zycto family!
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