About Company
Imagine a workplace where your positive attitude and organizational prowess directly contribute to patient well-being and a smoothly running clinic. Here at Career.zycto, we are dedicated to fostering a supportive environment that values every team member’s contribution to exceptional healthcare delivery. For a Medical Receptionist, this means becoming the vital first point of contact, creating a welcoming atmosphere, and ensuring efficient patient flow. We pride ourselves on teamwork, professional growth, and making a real difference in the Clayburn community. Join us and discover a career where your skills truly shine.
Job Description
Career.zycto is actively seeking a highly organized, compassionate, and detail-oriented Medical Receptionist to join our dynamic team in Clayburn, Abbotsford. This is an exciting opportunity for an individual passionate about providing exceptional administrative support within a healthcare setting and who thrives in a fast-paced environment. As the first point of contact for our patients, your role is crucial in creating a welcoming and efficient experience from the moment they step through our doors or connect with us over the phone. You will be responsible for a wide array of administrative and clerical duties necessary to ensure the smooth operation of our clinic, directly impacting patient satisfaction and overall clinic efficiency.
We are looking for someone who takes initiative, possesses excellent communication skills, and has a strong ability to multitask while maintaining a high level of professionalism and discretion. If you are committed to patient care, have a knack for organization, and are eager to grow with a supportive team, we encourage you to apply. This role offers a chance to be at the heart of our operations, contributing significantly to both patient well-being and the success of our practice. Join Career.zycto and become an indispensable part of our mission to deliver outstanding healthcare services to the Clayburn community.
Key Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression.
- Schedule and confirm patient appointments efficiently and accurately, managing cancellations and rescheduling as needed.
- Answer and direct phone calls with professionalism, addressing patient inquiries and relaying messages to appropriate staff.
- Manage patient registration, including collecting and updating demographic and insurance information.
- Process patient payments, issue receipts, and handle basic billing inquiries.
- Maintain patient records with strict confidentiality, ensuring accuracy and completeness.
- Prepare patient charts and rooms for upcoming appointments.
- Manage incoming and outgoing mail, faxes, and electronic communications.
- Maintain a clean, organized, and welcoming reception area.
- Assist with other administrative tasks as required to support clinic operations.
Required Skills
- Proven experience as a Medical Receptionist or in a similar administrative role within a healthcare setting.
- Proficiency in medical office software and electronic health records (EHR) systems.
- Excellent verbal and written communication skills.
- Strong organizational and time management abilities, with attention to detail.
- Ability to handle sensitive information with discretion and maintain patient confidentiality (PIPEDA/HIPAA knowledge an asset).
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Customer service-oriented approach with a friendly and empathetic demeanor.
- Ability to multitask and remain calm under pressure.
Preferred Qualifications
- Medical Office Assistant (MOA) diploma or equivalent certification.
- Knowledge of medical terminology and billing practices.
- Experience with a specific EHR system used in British Columbia.
- Bilingualism (English and Punjabi) is an asset due to our diverse patient base.
Perks & Benefits
- Competitive hourly wage commensurate with experience.
- Comprehensive health and dental benefits package.
- Paid time off and statutory holidays.
- Opportunities for professional development and continuing education.
- Supportive and collaborative team environment.
- Employee wellness programs.
- Contribution to a positive community healthcare impact.
How to Apply
Interested candidates are invited to apply by clicking on the link below. Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
