About Company
Imagine a workplace where your first impression sets the tone for countless professional journeys. At Career.zycto, we are that pivotal gateway, dedicated to bridging exceptional talent with unparalleled opportunities across Nigeria. Our bustling Akure office is more than just a workspace; it’s a collaborative ecosystem where innovation meets empathy, and every team member plays a crucial role in our shared success. For a Front Desk Clerk, this environment offers a unique chance to be the welcoming ambassador, the organizational anchor, and a vital point of contact, ensuring smooth operations and a positive experience for everyone who walks through our doors. Join us and contribute to a company that truly values connection.
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Job Description
Are you an organized, friendly, and proactive individual with a passion for creating positive first impressions? Career.zycto, a leading professional services firm in Alagbaka, Akure, is seeking a dedicated and enthusiastic Front Desk Clerk to join our vibrant team immediately. This is an exceptional opportunity to be the face and voice of our company, playing a crucial role in managing our front office operations and ensuring a seamless experience for all our clients, candidates, and visitors.
As our Front Desk Clerk, you will be the initial point of contact, embodying our commitment to professionalism and excellence. You’ll manage a dynamic reception area, handle all incoming communications, and provide essential administrative support that underpins our daily success. Your ability to multitask, prioritize, and maintain composure in a fast-paced environment will be key. We are looking for someone who not only performs tasks efficiently but also brings a warm, welcoming presence and a problem-solving mindset to every interaction. This role is more than just answering phones; it’s about being an integral part of a team dedicated to fostering career growth and delivering top-tier service.
You will be instrumental in creating an organized and efficient office environment, ensuring that our visitors feel valued from the moment they step through our doors. From managing schedules and directing calls to maintaining office supplies and assisting with various projects, your contribution will directly impact our operational fluidity and overall client satisfaction. This role offers exposure to the fast-paced world of professional services, providing a fantastic foundation for future career development within an organization that genuinely invests in its people. We pride ourselves on a supportive and collaborative culture, where every team member is encouraged to contribute ideas and grow. Your daily contributions will ensure smooth client intake, efficient internal communication flow, and a well-maintained, professional office aesthetic. If you are ready to hit the ground running and make an immediate impact, contributing to a company that values connection and professionalism, we encourage you to apply.
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Key Responsibilities
- Warmly greet and welcome all visitors, clients, and candidates, directing them appropriately.
- Manage the main reception area, ensuring it remains tidy, presentable, and well-stocked with necessary materials.
- Answer, screen, and forward incoming phone calls promptly and professionally.
- Receive, sort, and distribute daily mail, deliveries, and courier packages.
- Schedule and confirm appointments, meetings, and interviews, managing calendars effectively.
- Provide basic and accurate information in-person and via phone/email regarding the company and its services.
- Maintain office security by following procedures and controlling access (monitoring logbook, issuing visitor badges).
- Order and maintain office supplies, ensuring adequate stock levels.
- Assist with various administrative tasks, including data entry, filing, scanning, and preparing documents.
- Support other departments with ad-hoc projects and tasks as required.
- Handle inbound and outbound correspondence, including emails and general inquiries.
Required Skills
- Proven work experience as a Front Desk Representative, Receptionist, or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Hands-on experience with office equipment (e.g., fax machines, printers, scanners).
- Solid communication skills, both written and verbal, with a professional phone etiquette.
- Exceptional organizational and multitasking abilities.
- Strong customer service orientation with a pleasant and approachable demeanor.
- Ability to be resourceful and proactive when issues arise.
- Excellent time management skills and ability to prioritize tasks.
- High school diploma; additional certification in Office Management is a plus.
Preferred Qualifications
- Diploma or Bachelor’s degree in Business Administration, Hospitality, or a related field.
- Familiarity with CRM software or applicant tracking systems.
- Experience in a professional services or recruitment environment.
- Ability to speak multiple local languages.
Perks & Benefits
- Competitive salary package.
- Health and wellness benefits.
- Opportunity for professional development and growth.
- Supportive and collaborative work environment.
- Paid time off and public holidays.
- Access to training resources.
- Team-building activities and social events.
How to Apply
If you are a highly motivated and detail-oriented individual eager to contribute to a thriving professional environment, we encourage you to apply. Please click on the application link below to submit your resume and a brief cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!
