About Company
Baraza Resort and Spa Zanzibar is an exclusive 5-star boutique resort located on the pristine shores of Bwejuu Beach, consistently ranked among the top beaches in the world. As part of The Zanzibar Collection, we are renowned for our commitment to unparalleled luxury, exquisite architecture inspired by Omani, Swahili, and Indian heritage, and an unwavering dedication to exceptional guest experiences. Our resort embodies the timeless elegance and warmth of Zanzibar, offering guests a sanctuary of peace and privacy amidst lush gardens and the sparkling Indian Ocean. We pride ourselves on our highly personalized service, world-class amenities, and our deep connection to the local community and environment. Joining Baraza Resort and Spa means becoming part of a dedicated team that upholds the highest standards of hospitality, contributing to memorable moments for our discerning guests from around the globe. We foster an inclusive and supportive work environment where every team member is valued and empowered to deliver excellence, ensuring the safety, comfort, and satisfaction of everyone on our beautiful property. Our mission extends beyond luxury; it encompasses sustainable practices and community engagement, making us not just a resort, but a responsible steward of Zanzibar’s natural beauty and cultural heritage.
Job Description
We are seeking a diligent and vigilant Part-Time Gate Access Control Clerk to join our dedicated team at Baraza Resort and Spa Zanzibar. In this crucial role, you will be the first point of contact for all individuals entering and exiting our exclusive resort, playing a vital part in maintaining the security, safety, and serene atmosphere that our guests cherish. Your primary responsibility will be to ensure strict adherence to our access control policies, accurately verifying identities, documenting arrivals and departures, and managing the flow of guests, staff, and authorized visitors. This position requires an individual with exceptional attention to detail, strong communication skills, and a professional, welcoming demeanor, as you will also be assisting with general inquiries and directing individuals as needed. As a Part-Time Gate Access Control Clerk, you will contribute directly to the peace of mind of our guests and the operational efficiency of the resort, upholding our reputation for exclusivity and security. You will be expected to work collaboratively with our security team and other departments, ensuring seamless operations while maintaining a high standard of service and discretion. This is an excellent opportunity for someone looking for a flexible work schedule within a prestigious hospitality environment, contributing to the safety and positive experience of everyone on our property. You will be trained on our specific systems and protocols, ensuring you are fully equipped to excel in this essential front-line security role.
Key Responsibilities
- Monitor and control all incoming and outgoing traffic at designated access points.
- Verify the identity of guests, employees, and authorized visitors according to established protocols.
- Issue temporary access passes or visitor badges as required and maintain accurate records.
- Maintain detailed and organized logbooks or digital records of all entries and exits.
- Operate and monitor security equipment, including CCTV cameras and automated gate systems.
- Provide clear and courteous directions to visitors and respond to general inquiries.
- Enforce resort security policies and procedures consistently and professionally.
- Promptly report any suspicious activities, unauthorized entries, or security breaches to the supervisor.
- Assist with basic administrative tasks related to gate operations as needed.
- Ensure the gate area is kept tidy and presentable at all times.
Required Skills
- Excellent verbal communication skills in both Swahili and English.
- Strong attention to detail and accuracy in record-keeping.
- Basic computer proficiency for data entry and system operation.
- Demonstrated customer service orientation and professional demeanor.
- High level of reliability, punctuality, and a strong work ethic.
- Ability to remain calm and effective under pressure.
- Ability to work independently and as part of a team.
Preferred Qualifications
- Previous experience (6+ months) in security, gate control, or a customer-facing role within the hospitality industry.
- Familiarity with access control systems and security procedures.
- Knowledge of local area and cultural norms in Zanzibar.
- Basic First Aid or emergency response training.
Perks & Benefits
- Competitive part-time salary.
- Opportunity to work in a luxurious and prestigious resort environment.
- Complimentary staff meals during shifts.
- On-the-job training and professional development opportunities.
- Supportive and collaborative team culture.
- A stunning and inspiring work location on one of the world's best beaches.
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please ensure your application highlights your relevant experience and communication skills.