About Company
Career.zycto is dedicated to bridging exceptional talent with rewarding opportunities within the public sector. For a Records Officer, this means accessing roles that are not just jobs, but chances to safeguard critical information and ensure operational transparency. We understand the unique demands of information governance and data integrity, offering a supportive path for professionals who value order and meticulousness. Join us to find a position where your expertise in managing records directly contributes to public service efficiency and accountability, fostering a stable and impactful career in Gateshead’s dynamic environment.
Job Description
Are you a meticulous and organised professional with a passion for information governance and public service? Career.zycto is seeking a dedicated Records Officer to join a vital public sector team in Gateshead, Newcastle upon Tyne. This is an exceptional opportunity to play a crucial role in managing and maintaining critical information, ensuring compliance, accessibility, and the integrity of data that underpins essential public services.
In the public sector, robust records management is not merely an administrative task; it is the backbone of transparency, accountability, and efficient service delivery. As a Records Officer, you will be at the forefront of this crucial function, responsible for the systematic control of an organisation’s records throughout their lifecycle. From creation and receipt to maintenance, use, and eventual disposition, your expertise will ensure that information is preserved accurately, securely, and in accordance with all relevant legislative and policy frameworks, including GDPR and public sector specific regulations.
This role demands a keen eye for detail, an understanding of classification systems, and the ability to implement and adhere to strict data retention schedules. You will be instrumental in developing and promoting best practices for information handling, providing advice and training to colleagues, and contributing to the continuous improvement of records management policies and procedures. The successful candidate will navigate a dynamic environment, working collaboratively with various departments to support operational effectiveness and decision-making processes, all while upholding the highest standards of confidentiality and data protection.
Career.zycto partners with leading public sector organisations committed to excellence and community impact. By joining through us, you are not just securing a job; you are stepping into a career where your organisational skills directly contribute to the smooth functioning of public services that benefit the entire community. We are looking for someone who is not only proficient in records management but also deeply committed to the public interest, ready to uphold the values of integrity, trust, and service. If you are eager to apply your skills in a meaningful public sector setting and contribute to effective governance, we encourage you to explore this exciting opportunity in Gateshead.
Key Responsibilities
- Manage and maintain physical and electronic records throughout their lifecycle, ensuring accuracy and accessibility.
- Ensure strict compliance with data protection legislation (e.g., GDPR) and public sector-specific policies and regulations.
- Implement, monitor, and review records retention and disposal schedules in accordance with legal and organisational requirements.
- Assist with and respond to information requests, such as Freedom of Information (FOI) and Subject Access Requests (SARs), in a timely and compliant manner.
- Develop and deliver guidance, advice, and training on records management best practices to staff across various departments.
- Maintain and update records management systems, databases, and digital archives, ensuring data integrity and security.
- Contribute to the continuous improvement and development of information governance policies, procedures, and strategies.
Required Skills
- Proven experience in records management, information governance, or a related field.
- Strong understanding of data protection legislation, including GDPR and the Freedom of Information Act.
- Exceptional organisational skills and meticulous attention to detail.
- Proficiency in using electronic document and records management systems (EDRMS) and office software.
- Ability to communicate effectively, both verbally and in writing, with diverse stakeholders.
- Strong problem-solving abilities and the capacity to work both independently and as part of a team.
Preferred Qualifications
- A relevant qualification in Archive, Library, or Information Management.
- Previous experience working within a public sector environment.
- Knowledge of specific public sector records standards or frameworks (e.g., ISO 15489).
Perks & Benefits
- Competitive salary package and enrollment in a robust public sector pension scheme.
- Significant opportunities for professional development, training, and career progression.
- Generous annual leave allowance and flexible working arrangements (where applicable).
- A supportive, collaborative, and inclusive work environment committed to employee well-being.
- The chance to make a tangible contribution to essential public services and community welfare.
How to Apply
To apply for this pivotal Records Officer role, please click on the application link below. Ensure your CV highlights your relevant experience in records management, your understanding of public sector standards, and your commitment to meticulous data governance. We look forward to reviewing your application.
