About Company
Dive Time Zanzibar is a premier PADI 5-star Dive Centre dedicated to providing unforgettable underwater experiences in the pristine waters of Zanzibar. With multiple locations and a deep commitment to safety, professionalism, and marine conservation, we offer a comprehensive range of diving courses, exhilarating excursions, and relaxing snorkeling trips to enthusiasts and beginners from around the globe. Our operations in Zanzibar City serve as a key hub for logistics and guest relations, ensuring seamless experiences across our beautiful island. We pride ourselves on our experienced team of certified instructors and guides, state-of-the-art equipment, and personalized service, ensuring every guest discovers the magic beneath Zanzibar’s waves in the safest and most enjoyable manner possible. Join us in our mission to explore, educate, and protect the incredible marine ecosystem of the Indian Ocean.
Job Description
Are you passionate about the ocean and thrive in a dynamic, customer-focused environment? Dive Time Zanzibar is seeking an enthusiastic and reliable Scuba Diving Support Crew member to join our vibrant team in Ng’ambo, Zanzibar City. This full-time, on-site position is crucial to ensuring the smooth operation of our daily diving and snorkeling excursions. As a Scuba Diving Support Crew member, you will be the backbone of our operations, providing essential assistance to our certified dive instructors and experienced guides, meticulously maintaining equipment, and ensuring our guests have a safe, enjoyable, and truly memorable experience from the moment they arrive at our centre until their departure. Your role is multifaceted and highly engaging, encompassing everything from the precise preparation and efficient loading of dive gear onto our vessels, assisting guests with their equipment setup, to ensuring the overall cleanliness and meticulous organization of our dive centre facilities and boats. You will be instrumental in conducting crucial pre-trip boat checks, diligently verifying the presence and functionality of all safety equipment, and actively monitoring the well-being and comfort of guests throughout all excursions. Furthermore, your support extends to vital logistical tasks such as efficient tank filling, performing minor equipment repairs, and managing inventory to ensure we are always well-stocked and ready for the next adventure. This is more than just a job; it’s an unparalleled opportunity to work in a tropical paradise, contribute meaningfully to a passionate and dedicated team, and share the wonders of Zanzibar’s rich marine life with people from all walks of life. We are looking for someone with a strong work ethic, exceptional interpersonal skills, a proactive and ‘can-do’ attitude, and a genuine love for the ocean. If you’re ready to dive into a rewarding career and be an integral part of a team dedicated to excellence, marine conservation, and creating unparalleled underwater memories for our guests, we wholeheartedly encourage you to apply and become a valued member of the Dive Time Zanzibar family!
Key Responsibilities
- Assist certified dive instructors and divemasters with all aspects of daily dive and snorkel trips, both on land and aboard the boats.
- Prepare and organize all diving and snorkeling equipment, ensuring it is clean, functional, and properly maintained to the highest standards.
- Efficiently load and unload equipment onto boats, ensuring safe and secure handling at all times.
- Provide exceptional support to guests, assisting with gear setup, comfortable water entry and exit, and addressing general comfort and needs.
- Conduct thorough pre-trip boat checks, ensuring all safety equipment is present, operational, and easily accessible.
- Maintain the cleanliness and orderliness of the dive centre facilities, boats, and all equipment storage areas.
- Assist with various customer service tasks, including warmly greeting guests, answering basic inquiries, and facilitating sign-ups and departures.
- Actively monitor the well-being and safety of guests on boats and at dive sites, reporting any concerns promptly to the dive leader.
- Handle logistics such as accurate tank filling, performing minor equipment repairs, and assisting with inventory management.
- Adhere strictly to Dive Time Zanzibar's rigorous safety protocols and PADI standards in all operations.
- Support marine conservation efforts and educate guests on responsible diving and snorkeling practices.
Required Skills
- Strong swimming abilities and exceptional comfort and confidence in the water.
- Basic knowledge of scuba diving equipment and fundamental diving procedures.
- Excellent physical fitness and the ability to safely lift and carry heavy equipment (up to 25kg).
- Exceptional customer service, interpersonal, and clear communication skills.
- Proven ability to work effectively and harmoniously in a fast-paced team environment.
- Demonstrated reliability, punctuality, and a strong, proactive work ethic.
- Effective problem-solving skills and the ability to remain calm and composed under pressure.
- Fluency in English (written and spoken) for clear communication with international guests and colleagues.
Preferred Qualifications
- PADI Open Water Diver certification or a higher diving qualification.
- Previous experience in a watersports, tourism, or hospitality role, particularly within a marine environment.
- Current First Aid and CPR certification.
- Proficiency in additional languages (e.g., Swahili, German, French, Italian).
- Knowledge of local marine life, ecosystems, and basic marine conservation principles.
- Basic boat handling or mariner experience.
Perks & Benefits
- Competitive monthly salary commensurate with experience.
- Opportunity to work daily in a stunning marine environment.
- Access to discounted PADI diving courses and excursions.
- Professional development and continuous training opportunities.
- A friendly, supportive, and international team environment.
- Staff discounts on retail items within the dive centre.
- Company uniform provided.
How to Apply
If you are enthusiastic about marine life, possess a strong work ethic, and are eager to contribute to a leading dive operation in Zanzibar, we encourage you to apply! Please submit your comprehensive resume and a brief, compelling cover letter outlining your relevant experience, your passion for the ocean, and why you are the ideal candidate for this pivotal role by clicking on the link below.