About Company
Are you looking to kickstart your career in retail or seeking flexible hours that fit your lifestyle? Career.zycto connects dedicated individuals with dynamic opportunities. We pride ourselves on fostering environments where initiative is rewarded, and every team member contributes significantly to customer satisfaction. We believe in growth, both personal and professional, providing the foundation for you to excel in a supportive setting. Join us in shaping exceptional retail experiences and becoming a valued part of a vibrant community.
Job Description
Are you a proactive, customer-focused individual eager to dive into a dynamic retail environment? Career.zycto is seeking enthusiastic and reliable Store Assistants for an immediate start in Kisumu, Kisumu County. This is an exciting opportunity for someone looking for flexible hours that can accommodate personal commitments, while gaining valuable experience in a thriving retail setting. As a Store Assistant, you will be the face of our client’s brand, ensuring every customer has an exceptional shopping experience. Your primary responsibilities will include assisting customers with their purchases, maintaining a well-organised and appealing store layout, and ensuring stock levels are managed efficiently. This role is perfect for individuals who are quick learners, possess excellent communication skills, and are committed to providing outstanding service.
We understand that life can be busy, which is why this position offers the flexibility you need. Whether you’re a student, a parent, or simply seeking a work-life balance, we encourage you to apply. You’ll be part of a supportive team where your contributions are valued, and there are opportunities for growth and development within the retail sector. We’re looking for individuals who can work autonomously when needed, take initiative to improve store operations, and collaborate effectively with colleagues. If you’re ready to embark on a fulfilling role where no two days are the same, and where your positive attitude can make a real difference, then we want to hear from you. This is more than just a job; it’s a chance to build foundational skills, interact with a diverse customer base, and become an integral part of a community-focused business.
Key Responsibilities
- Greet customers warmly and assist them in locating products, providing information and recommendations as needed.
- Process sales transactions accurately using point-of-sale (POS) systems, handling cash and card payments.
- Maintain a clean, tidy, and visually appealing store environment, including shelving, displays, and common areas.
- Receive, unpack, and organise new stock deliveries, ensuring merchandise is correctly priced and displayed.
- Monitor inventory levels and assist with stock counts, reporting any discrepancies or low stock items.
- Handle customer inquiries, feedback, and complaints professionally, escalating complex issues to management.
- Contribute to a positive team atmosphere by collaborating with colleagues and supporting store goals.
Required Skills
- Strong verbal communication and interpersonal skills
- Excellent customer service orientation and a friendly demeanor
- Ability to work effectively in a fast-paced retail environment
- Basic mathematical skills for handling transactions and counting change
- Reliability and punctuality with a strong work ethic
- Ability to stand for extended periods and lift moderate weights (up to 15 kg)
Preferred Qualifications
- Prior experience in a retail or customer service role (e.g., as a sales associate, cashier, or general assistant)
- Familiarity with point-of-sale (POS) systems and cash handling procedures
- Secondary school education (KCSE or equivalent)
- A positive, can-do attitude with a willingness to learn and adapt
Perks & Benefits
- Competitive hourly/monthly pay with flexible scheduling options
- Opportunity for immediate start and quick onboarding
- On-the-job training and continuous development opportunities
- Supportive and collaborative team environment
- Chance to gain valuable retail experience and build a career path
- Employee discounts on client products (where applicable)
How to Apply
Ready to make an immediate impact? If you are enthusiastic, customer-focused, and seeking a flexible role, we encourage you to apply today! Please click on the application link below to submit your details.
