About Company
Dayforce (formerly Ceridian) is a global leader in human capital management (HCM) solutions. We provide a comprehensive cloud platform that transforms the employee experience for organizations worldwide, from payroll to HR, benefits, talent, and workforce management. Our mission is to make work life better, enabling businesses to unlock their full potential and employees to thrive. With a strong commitment to innovation, customer success, and a vibrant company culture, Dayforce is a place where you can make a real impact and grow your career. Our Mauritius office serves as a critical hub for our global operations, fostering a dynamic environment where diverse talents come together to shape the future of HCM technology.
Job Description
Are you a passionate and experienced technical trainer with a flair for corporate learning? Dayforce is seeking a dynamic and skilled Trainer to join our team in Vacoas-Phoenix, Mauritius. In this pivotal role, you will be instrumental in developing and delivering high-impact technical and corporate training programs across various departments. You will empower our employees with the knowledge and skills necessary to excel in their roles, understand our cutting-edge HCM products, and uphold our company values. This isn’t just about imparting information; it’s about fostering a culture of continuous learning and development that directly contributes to our strategic objectives and employee success.
The ideal candidate will possess a strong blend of technical expertise, exceptional communication skills, and a deep understanding of adult learning principles. You will be responsible for creating engaging learning experiences, whether through instructor-led sessions, workshops, or e-learning modules. You’ll collaborate closely with subject matter experts, HR, and various business units to identify training needs, design bespoke solutions, and measure their effectiveness. If you thrive on facilitating growth, simplifying complex technical concepts, and driving organizational excellence through learning, we encourage you to apply. Join Dayforce and help us build a knowledgeable, skilled, and engaged workforce ready to tackle the challenges of tomorrow.
Key Responsibilities
- Design, develop, and deliver engaging corporate and technical training programs for employees at all levels, covering product knowledge, software functionalities, system processes, and professional skills.
- Conduct thorough training needs analyses in collaboration with department heads and HR to identify skill gaps and areas for development.
- Create comprehensive training materials, including presentations, participant guides, job aids, e-learning modules, and assessment tools.
- Facilitate interactive workshops, classroom sessions, and virtual training, adapting delivery methods to suit diverse learning styles and audience needs.
- Assess the effectiveness of training programs through evaluations, feedback, and performance metrics, making data-driven improvements.
- Stay current with industry best practices in adult learning, instructional design, and emerging training technologies.
- Collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of technical content.
- Provide coaching and mentorship to employees to reinforce learning and ensure practical application of skills.
- Manage training schedules, logistics, and resources efficiently to ensure smooth program delivery.
- Contribute to the continuous improvement of our overall learning and development strategy.
Required Skills
- Proven experience as a Corporate or Technical Trainer, or a similar role.
- Demonstrable expertise in instructional design principles and adult learning methodologies.
- Exceptional presentation, facilitation, and public speaking skills.
- Strong technical aptitude with the ability to quickly grasp and explain complex software or system concepts.
- Proficiency in developing engaging training materials using tools like PowerPoint, Articulate Storyline, Adobe Captivate, or similar.
- Excellent written and verbal communication skills in English.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Strong organizational skills and attention to detail.
Preferred Qualifications
- Bachelor's degree in Education, Human Resources, Information Technology, or a related field.
- Certification in training, instructional design, or a relevant technical domain (e.g., CTT+, ATD certifications).
- Experience with Human Capital Management (HCM) software or enterprise-level SaaS solutions.
- Familiarity with Learning Management Systems (LMS) administration and content management.
- Experience in a global or multicultural corporate environment.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health and wellness benefits package.
- Generous paid time off and public holidays.
- Opportunities for professional development and career growth.
- Modern and collaborative office environment.
- Employee recognition programs.
- Contribution to a global industry leader.
- Access to a wealth of learning resources and tools.
How to Apply
Ready to make an impact with your training expertise? If you are a results-oriented trainer looking for a challenging yet rewarding opportunity, we invite you to explore this role further. Please click on the application link below to submit your resume and cover letter. We look forward to reviewing your application and discovering how your skills can contribute to the Dayforce team!