About Company
Launching your career in IT demands a supportive environment, and that’s precisely what you’ll find at Career.zycto. We are a dynamic tech firm deeply committed to nurturing emerging talent and building robust digital infrastructures. For an aspiring Network Operations Trainee, our Nashwaaksis team provides unparalleled access to cutting-edge technologies and seasoned professionals eager to share their expertise. Join us, and you’ll immediately contribute to critical network stability and performance, gaining hands-on experience that solidifies your foundational knowledge. Career.zycto isn’t just a workplace; it’s a launchpad for your professional growth in network operations.
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Job Description
Are you an ambitious, tech-savvy individual looking to kickstart your career in the dynamic world of network operations? Career.zycto is excited to offer a unique opportunity for a motivated Network Operations Trainee to join our growing team in Nashwaaksis, Fredericton. This entry-level position is designed for individuals with a foundational understanding of IT principles and a strong desire to learn and grow within a fast-paced technology environment.
As a Network Operations Trainee, you will be immersed in the daily activities of our Network Operations Center (NOC), working alongside experienced engineers and specialists. This role provides an unparalleled chance to gain hands-on experience with cutting-edge networking technologies, infrastructure monitoring, and incident response protocols. You’ll play a crucial supporting role in ensuring the continuous availability and optimal performance of our critical network systems, learning to identify, diagnose, and resolve issues under expert guidance. Our structured training program will cover core networking concepts, including TCP/IP, routing, switching, firewalls, and VPNs, preparing you for industry-recognized certifications.
We believe in fostering talent from the ground up. At Career.zycto, you won’t just be observing; you’ll be actively contributing, from monitoring network health dashboards and interpreting alerts to performing initial troubleshooting steps and documenting network configurations. This position is perfect for someone who thrives on problem-solving, is meticulous in their approach, and is eager to develop a robust skill set in network administration, security, and infrastructure management. You’ll gain practical experience with network tools, ticketing systems, and collaborate with various IT teams, building a holistic understanding of IT operations. We are committed to your professional development, offering mentorship and clear pathways for advancement into Network Administrator, Network Engineer, or Cybersecurity roles. If you’re ready to transform theoretical knowledge into practical expertise and build a solid foundation for a successful career in IT, we encourage you to apply and become an integral part of our innovative team.
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Key Responsibilities
- Monitor network performance and system alerts using various network monitoring tools.
- Assist in the initial troubleshooting and diagnosis of network incidents and outages.
- Perform basic network device configurations and updates under senior supervision.
- Document network issues, resolutions, and configurations accurately in the ticketing system.
- Escalate complex technical issues to senior network engineers and support teams.
- Learn and strictly adhere to IT best practices, security policies, and operational procedures.
- Participate in scheduled maintenance activities and potential on-call rotations.
- Collaborate effectively with team members and other IT departments to enhance network reliability and efficiency.
- Support data backup and recovery operations as required.
- Maintain an up-to-date knowledge of network technologies, protocols, and industry trends.
Required Skills
- Basic understanding of networking concepts (TCP/IP, LAN/WAN, OSI model).
- Familiarity with operating systems (Windows, Linux command line basics).
- Strong analytical and problem-solving abilities with a keen attention to detail.
- Excellent verbal and written communication skills for documentation and collaboration.
- High degree of initiative, organizational skills, and ability to prioritize tasks.
- Ability to work effectively both independently and in a team-oriented environment.
- Eagerness to learn and adapt to new technologies and challenging situations.
Preferred Qualifications
- Currently enrolled in or recently completed a diploma or degree in Information Technology, Computer Science, Network Administration, or a related technical field.
- Relevant certifications such as CompTIA A+, Network+, or CCNA (entry-level).
- Prior experience with IT support or help desk roles (even informal or volunteer).
- Exposure to network monitoring tools (e.g., SolarWinds, Nagios, PRTG).
- Basic scripting knowledge (e.g., Python, PowerShell) is considered a plus.
- Understanding of ITIL framework principles.
Perks & Benefits
- Comprehensive health, dental, and vision insurance coverage.
- Generous paid time off, including vacation and public holidays.
- Structured mentorship program and personalized career development plans.
- Opportunities for professional training and certification reimbursement.
- Collaborative, inclusive, and supportive work environment.
- Modern office facilities equipped with state-of-the-art technology.
- Employee assistance program for personal and professional support.
- Opportunities for growth and advancement within a rapidly evolving tech company.
- Casual dress code policy.
How to Apply
Interested candidates are invited to submit their application, including a comprehensive resume and a tailored cover letter, by clicking the application link below. Please highlight your specific interest in network operations, any relevant coursework, personal projects, or foundational IT experience you possess. We look forward to reviewing your application and exploring how your skills and enthusiasm can contribute to our team.
