About Company
Empowering individuals to thrive in supportive environments is at the heart of our mission at Career.zycto. We are a dynamic and forward-thinking organization committed to delivering exceptional residential care services across Scotland. Joining us means becoming part of a dedicated team that values compassion, integrity, and professional growth. We champion a collaborative culture, providing the ideal setting for a Residential Care Assistant Manager Supervisor to truly make a difference, develop leadership skills, and shape positive outcomes for residents and staff alike. Discover a career where your expertise is genuinely appreciated.
Job Description
Career.zycto is actively seeking an enthusiastic and experienced Residential Care Assistant Manager Supervisor to join our dedicated team in Paisley, Glasgow. This pivotal full-time role offers a flexible schedule, acknowledging the demanding yet rewarding nature of residential care, allowing for a better work-life balance while ensuring consistent, high-quality support for our residents. As an Assistant Manager Supervisor, you will play an instrumental role in the daily operational management of our residential care facility, working closely with the Care Manager to uphold our exceptional standards of resident care and staff support.
This position is perfect for a compassionate leader who is passionate about creating a nurturing and respectful environment for vulnerable individuals. You will be instrumental in fostering a positive atmosphere for both residents and staff, ensuring their well-being and development. Your day-to-day will involve a diverse range of responsibilities, from providing direct supervisory guidance to care staff, overseeing medication management, to participating in care plan reviews and ensuring compliance with all regulatory standards. We believe in empowering our team members, and this role offers significant scope for autonomy within a supportive framework.
You will be the vital link between our frontline care staff and senior management, ensuring seamless communication and efficient problem-solving. This includes acting as a mentor, facilitating team meetings, and contributing to ongoing staff training and development initiatives. Your ability to lead by example, coupled with excellent communication and interpersonal skills, will be critical in motivating your team and maintaining a harmonious working environment. We are committed to continuous improvement and actively encourage our Assistant Manager Supervisors to contribute innovative ideas that enhance our care provision and operational efficiency.
The flexible schedule aspect of this role is designed to accommodate various personal commitments while still ensuring robust coverage and leadership presence within the residence. This might involve a mix of early, late, and weekend shifts, which will be planned in advance to provide predictability. We understand that life happens, and we strive to create a working environment that supports our employees’ overall well-being. Joining Career.zycto means investing in a career where your contributions are recognized, and your professional development is a priority. If you are a proactive, empathetic, and organized individual ready to take the next step in your residential care career, we encourage you to apply and become part of our compassionate family dedicated to making a tangible difference in the lives of others.
Key Responsibilities
- Supervise and support care staff, ensuring high standards of care delivery in line with company policies and regulatory requirements.
- Assist the Care Manager with daily operational oversight, administrative tasks, and facility management.
- Oversee medication management, administration protocols, and accurate record-keeping.
- Participate in the development, implementation, and regular review of personalised care plans.
- Ensure strict compliance with SSSC codes of practice, Scottish Care Standards, and other relevant regulatory guidelines.
- Manage resident admissions, discharges, and transitions, ensuring a smooth and supportive process.
- Foster a positive, respectful, stimulating, and safe environment for all residents.
- Address resident and family concerns with sensitivity, empathy, and professionalism.
- Contribute to staff training, development, performance appraisals, and mentorship programs.
- Maintain accurate and confidential records and documentation in line with data protection policies.
- Act as a designated person in charge in the absence of the Care Manager, making informed decisions.
- Implement and monitor health and safety procedures, conducting risk assessments as required.
Required Skills
- Proven leadership and supervisory experience within a residential care or similar healthcare setting.
- Exceptional communication, interpersonal, and team-building skills.
- Strong organisational abilities and effective time-management.
- Proficiency in developing, assessing, and reviewing person-centred care plans.
- Thorough understanding of care regulations and compliance standards relevant to Scotland (SSSC).
- Demonstrated ability to manage, motivate, and develop a diverse team.
- Competent in medication management, administration, and associated record-keeping.
- A compassionate, empathetic, and patient approach to supporting vulnerable individuals.
- Proficiency in basic IT skills, including Microsoft Office Suite and care management software.
Preferred Qualifications
- SVQ Level 3 in Health & Social Care (or equivalent recognised qualification).
- SVQ Level 4 or Diploma in Leadership for Health and Social Care (Adults) or working towards it.
- Current First Aid certification.
- Experience with specific care management software (e.g., Nourish, Person Centred Software).
- Full UK driving license with access to own transport.
Perks & Benefits
- Competitive salary package with regular performance reviews.
- Flexible working schedule designed to promote work-life balance.
- Generous annual leave entitlement.
- Comprehensive induction program and ongoing professional development opportunities.
- Financial support for achieving advanced professional qualifications (e.g., SVQ Level 4).
- Company pension scheme.
- Access to an Employee Assistance Programme (EAP) for personal support.
- Free meals provided whilst on duty.
- A supportive, collaborative, and inclusive team environment.
- Clear career progression opportunities within Career.zycto.
How to Apply
To apply for this rewarding position, please click on the application link below. Ensure your CV highlights your relevant experience, leadership qualities, and commitment to residential care. We look forward to reviewing your application and potentially welcoming you to the Career.zycto family.
