About Company
Welcome to Career.zycto, where every day presents an opportunity to connect talent with transformative careers. We pride ourselves on fostering an environment of collaboration, respect, and professional growth. For a Day Shift Office Receptionist, this means becoming the vital first impression, the organizational backbone, and a welcoming presence that sets the tone for our entire operation. Join a team where your contributions are recognized, your initiative is celebrated, and you play a crucial role in our mission to empower careers across diverse industries. We value proactive individuals who thrive in a dynamic, people-centric setting.
Job Description
Career.zycto is seeking a dynamic and highly organized Day Shift Office Receptionist to join our team in Sillery, Quebec City. This is a pivotal full-time role, operating during standard weekday business hours, where you will serve as the first point of contact for all visitors, clients, and callers, embodying the professional and welcoming spirit of our organization. We are looking for an individual with a bright demeanor, exceptional communication skills, and a proactive approach to office management. Your ability to efficiently manage multiple tasks, maintain an organized front office, and provide seamless administrative support will be key to your success and our operational efficiency. This role goes beyond simply answering phones; it’s about creating an inviting atmosphere, anticipating needs, and ensuring every interaction is positive and professional. If you are passionate about providing excellent customer service, thrive in a fast-paced environment, and possess an unwavering commitment to detail, we encourage you to apply. You will be instrumental in upholding our brand image and ensuring smooth daily operations, directly contributing to our reputation for excellence. Join us and become an indispensable part of a supportive and forward-thinking team.
Key Responsibilities
- Greet and welcome visitors with a professional and friendly demeanor, ensuring a positive first impression.
- Answer, screen, and forward incoming phone calls promptly and courteously.
- Manage incoming and outgoing mail, deliveries, and courier services efficiently.
- Maintain a tidy and organized reception area and common spaces, ensuring a professional appearance.
- Schedule and coordinate appointments, meetings, and manage conference room bookings using office software.
- Provide comprehensive administrative support to various departments as needed, including data entry, filing, and scanning.
- Assist with the preparation of documents, presentations, and reports, ensuring accuracy and adherence to company standards.
- Monitor and manage office supplies inventory, placing orders and ensuring adequate stock levels.
- Handle basic inquiries and provide accurate information to clients, staff, and external partners.
- Assist in coordinating office events, special projects, and team activities.
- Ensure compliance with office security procedures and visitor protocols.
Required Skills
- Proven experience (1+ year) as a Receptionist, Front Office Representative, or similar administrative role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy.
- Excellent verbal and written communication skills in both English and French (Bilingualism required for Quebec).
- Strong organizational and time management skills with the ability to prioritize and multitask effectively.
- A high degree of professionalism, discretion, and a positive attitude.
- Customer service-oriented approach with the ability to anticipate needs and resolve issues.
- Familiarity with multi-line phone systems and office equipment.
Preferred Qualifications
- Post-secondary education in Office Administration, Business Management, or a related field.
- Experience with CRM software or database management systems.
- Ability to work independently with minimal supervision and as an integral part of a team.
- Strong problem-solving abilities and a proactive mindset.
- Experience in a fast-paced professional services environment.
Perks & Benefits
- Competitive salary and comprehensive benefits package.
- Opportunities for professional development and continuous learning.
- A supportive, collaborative, and inclusive work environment.
- Modern office facilities located in the desirable Sillery district.
- Generous paid time off and statutory holidays.
- Health and dental insurance options.
- Employee wellness programs.
How to Apply
Interested candidates are encouraged to submit their resume and a concise cover letter outlining their relevant experience and why they are an ideal fit for this pivotal role. Please click on the application link below to apply directly. We thank all applicants for their interest, but only those selected for an interview will be contacted.
